Yep, the kept working on the promo, DigMe. The price changed, literally, ever day.
Here's the thing.
My company now has over 5,000 Dells of all types in it. Our IT people say that as a class they're more reliable than any of the other vendor systems we've had before.
With over 5,000 on hand, and systems going in and out all the time, I have a virtually unlimited supply of spare parts.
A few weeks ago my monitor died on my home system. I now have a new Dell Trinitron, 17", on my desk. Free.
I've also got access to IT people at the office, not to mention MTNBKR's services (that's right, I lend you my Taurus, and I own you! MMMMWHAHAHAHAHAHAHAH!)
I heard the EXACT SAME THINGS about Gateways when I bought my system back in 1999. POS, not worth the parts, you'll never be satisfied, you'll go through hell screwing with the warranty, their people are morons, and a lot worse.
The Gateway on my desk, the one I'm using right now, has stood up brilliantly. I've been in and out of it multiple times. In fact, it doesn't even have a case cover on it right now. I've extended its capabilities, installed a new hard drive last summer (the SINGLE problem I had with it), installed a zip drive, added memory, the whole 9 yards.
If my new Dell is close to that reliable, I'll be very happy.