Had the Ford at the dealer for service. The service report indicated oil changed, tires, brakes, fluid levels. Etc all checked
Battery BAD- Needs replaced.
Wiper blades- need replaced
I bought wiper blades and priced a new battery. Turns out best price was the dealer.
Old battery was dealer installed motorcraft. Even though it was labeled 36 month full replacement and 100 month prorated, I was repeatedly assured by the parts manager that my 54 month old battery was not covered. He told me they discontinued that warranty and all batteries were 36 month only.
I took a new motorcraft replacement home to install. When I brought the old one in I argued that the warranty on the battery itself should be the warranty in force. He gave me the same story and said it wasn’t any good and even if it was I wouldn’t get much. 3 times he told me what a pain in the arse it was to get warranty service, especially without the original receipt. I reminded him that they installed it.
Then I produced the original receipt and placed a copy on the counter in front of him. I said you can call whoever or you can tell me who to call.
He grumbled some more, said it wouldn’t do any good, blah blah blah.
Today he called me and said that due to all his hard work and diligence (not his exact words), I had a $74 credit coming.
Hey, better in my pocket than somebody else’s.
