I just spent an hour yesterday on the phone with Mom because she bought a new computer, and couldn't do anything with it of course, since it came with Vista and no useful software. Last time I was home I installed Ubuntu and tried to get them to use it, but it won't run the crapware their digital cameras came with (which they think they need to use the cameras). She downloaded an Office 07 trial and went ballistic because she couldn't even use it, cause all the buttons were different. She remembered hearing something about Openoffice (probably from me) and spent $16 to download if from who-knows-where on the internet. After I helped her get her file permissions straight so they would open in read-write mode, she was very relieved because to her, Openoffice 3.0 was more like Office than Office 2007.