Unfortunately, I'm on the other side of IT. I don't do so well these days when our corporate IT management has money in their budget to spend, so they spend it, by changing every system we have, and without consulting any of us end users. Sometimes I feel like a blind and deaf man, living in a place where the furniture is moved every few minutes...while everyone tells me, I must do more with less, do it faster, and never make a mistake. They also decided to automatically delete emails after 30 days...I'm assuming the lawyers were also a big part of that one (gotta keep Sales and Marketing VP's out of jail I think). Great...I'm in R&D...not like I need to review information and communication older than a month.
Now everyone spends half their time finding ways to foil that exercise by saving files and emails to other folders and drives. The rest of the day we spend searching the intraweb and interwebs sites for all the things we used to keep in file cabinets, or were known by various admin persons. It's self service everything now...because the puter and voicehell make it possible to thwart every self-service effort. We must also maintain uncluttered desks, and have little file cabinet room for our paper files. I'd guess that nearly everyone outside of IT (and probably IT as well), spends a good part of each day just trying to navigate through the thousand internal web sites to find stuff. Half of those sites aren't updated for whatever reason - which is ironic, because that was the primary reason to switch to them from paper.
I feel better now...not.
