Armed Polite Society
Main Forums => The Roundtable => Topic started by: Brad Johnson on April 19, 2019, 02:55:40 PM
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The new job will entail multiple users needing to access and track work/repair orders, along with being able to input notes and list associated sub-orders. Anyone have experience with a relatively simple and lightweight work order tracking system? Will be on a network and needs to be accessible by up to five users. Mobile-friendly is a plus, but not a deal breaker.
Brad
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CMMS?
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I was sure there must be a slew of freeware programs to handle this, so I went searching.
Nada. Zip. Zilch. Rien. Nichts. Ничего такого. Τίποτα.
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Not sure if this meets your requirements, but I had a good experience with Repair Shopr at my old job. Really, really user friendly as far as adding customers, tickets, bills, whatever quickly and easily. A ton of integration for emails, scheduling, and other features. It does cost money but you can try it for free if the price isn't a deal breaker.
https://www.repairshopr.com (https://www.repairshopr.com/)
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What are you using for an accounting package? Sage or Quickbooks?
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You might look at SugarCRM.
We've used it in the past for several years for CRM and support ticket tracking, and with marketing/billing to a limited extent. We've since switched to SalesForce which is crazy 'spensive in comparison.
Sugar offers an open source version with no support for free. A lot on NAS/SAN devices often come with Sugar as a potential add-on app. I know Synology devices do. Or you can pay Sugar for a supported and hosted version with some degree of customization help.