You guys are making this way, way more complicated than it needs to be.
Part of being a real estate agent was helping homeowners fix pesky little problems like this to get their house ready for sale. I've seen dozens of garage doors with exactly the same problem. Nine times out of ten a tiny tweak of the force limiter control is all that's necessary. If that doesn't fix it then you start running down the list of more involved fixes. Just like any other problem... check the most common and easiest to fix items first, running down the list of more complex fixes only if step one doesn't resolve the problem. In this case that means making sure the moving parts are decently clean, giving the coil spring and friction points a squirt of good lube (something with grease in it, not WD40), and adjusting the opening force. If that doesn't resolve the problem then you progress to more involved fixes like spring tension adjustment, roller replacement, etc.
Given the symptoms an underadjusted force limiter is the most likely problem, and the easiest fix. It happens, and it happens a lot. Garage doors and door openers are open mechanical systems in a relatively dirty environment. They're going to suffer increases in open/close force due to dirt and wear. If the original installer did his job correcntly the the force limiter will be set to the absolute bare minimum required to open the door. That's the way it should be for both safety and to limit potential mechanical failure. Then, as time, wear, and dirt cause changes in opening force you will need to tweak it up a little to compensate for the change. It's no biggie, and certainly not something to get your panties in a wad about. It just happens.
Brad