virus help?

[280plus]

anybody familiar wit "opencloud security" and how to get rid of it. It says it's in documents and settings/applications but when I go there there is no applications file.Help?

[280plus]

I think I got it with spybot...

[280plus]

Nope, I'm still getting this red screen telling me various safe sites are unsafe. Running another spybot and will then download free pc tools/doctor and see if that works.

[lee n. field]

anybody familiar wit "opencloud security" and how to get rid of it. It says it's in documents and settings/applications but when I go there there is no applications file.Help?

that directory is normally hidden

[AJ Dual]

Try Malwarebytes.

Then combofix. (make sure you get it only from the bleepingcomputer page)

And yes, unhide everything in your windows explorer preferences.

[280plus]

yup, how do I unhide it? both spybot and free doctor have failed to fix the issue. The open cloud seems to be gone but it keeps throwing security warnings.

[TechMan]

280plus try this guide:
http://www.bleepingcomputer.com/virus-removal/remove-opencloud-security

[lee n. field]

yup, how do I unhide it? both spybot and free doctor have failed to fix the issue. The open cloud seems to be gone but it keeps throwing security warnings.

control panel, folder options, view.  click to show hidden files.

[280plus]

too much baloney going on to run malwarebytes. Went for the system restore. took it back a week. I guess we wait and see.

[geronimotwo]

you may need to start in safe mode, then run it.

[280plus]

yea, I tried all that. Even with malware installed it would not allow me access to it. Everything seems to be back to normal after the restore.

[Jamie B]

I have used MS Malicious Software Removal Tool on occasion.

http://www.microsoft.com/security/pc-security/malware-removal.aspx

[AJ Dual]

yea, I tried all that. Even with malware installed it would not allow me access to it. Everything seems to be back to normal after the restore.

Find the .exe for Malwarebytes, Malwarebytes.exe, or mbam.exe or whatever it's called, and rename it to asdkhiao3948hu.exe and run it.

Many viruses/malware block or prevent the execution of known cleaning tools names, and simply renaming them to something random allows them a first run.

I would still run a raft of tools, because it's quite likely there's malware hiding in various places like the restore point files, and critical system file backups etc.

[280plus]

okie dokie. I will. Tired of effin with it at this point. 

[vaskidmark]

Are you running all you anti-virus/malware/spyware programs in safe mode?

If not, there's a good chance whatever you've got is just replicating itself.

Try that and see if your luck improves.

stay safe.

[280plus]

thanks, I will

Thanks to all who've given advice too!