My life except that it's firewalls or mail servers and I'm not playing games but surfing APS. :D
The other day, one of my customers, an IT guy at another organization, called with his frequently complaint, "your firewall is down, please fix it. We can't get to <something business related> and we need it now". After spending an hour and a half working with this guy, being able to access the resource in question, but him still failing, I FINALLY get him to look at his firewall rules. Yup, he hadn't put in rules to allow the traffic. An hour and a half of my life gone because he can't do his job, yet it's my firewall that was the problem...
Chris