I've been with my current bank since before Al Gore invented the internet.
GHBank was a local bank, the board members were neighbors, I could see the building from my front porch.
I switched because my Credit Union was slow to get an ATM in the mid-90's.
I got an ATM card, enrolled in online banking and everything was grand. Set up a separate "Online" account in the same bank, in which was kept with a minimal balance and transfers were made to cover transactions. This was to insulate my primary deposit/checking account from piracy.
In 2002 or so, I began making online purchases. I'd fill up my online cart, calculate shipping, get a total.
Open another browser, log on to my bank website, transfer the total amount to "Online".
Go back to shopping cart, send order, receive loot.
In the last few of years, the bank was sold to a regional bank and again sold to another small regional bank.
I've got enough deposited to forgo any account charges or other horseshit Most of the original staff is still in the office, but it's changed.
I can still cash checks without ID, they give me Susan B Anthony coins and Two-Dollar bills when I ask.
I'm a loyal sort, so I rode it out.
Until this fall.
My transfers between accounts in the
same institution were being delayed.
An online transfer after 5pm would not credit the "Online" account until the next business day.
When I brought this to the attention to the floor manager, she acted like I was crazy.
"You can't get a transfer done immediately. Our system requires it to occur during business hours."
"I've been doing it for 10 years"
"You must be mistaken"
"Well understand this: This is very important to me. If it cannot be continued, I'll be closing all my accounts."
"I'll see what I can do"
I went to the Credit Union to make sure I wasn't asking for something outrageous.
The teller at the CU insisted my needs would be met by their system.
Within a week, my bank account was back in business.
After-hours and weekend transfers occurred immediately again, and did through last weekend
Tonight, New Year's Eve, I'm loading up my Amazon cart with miscellany.
I need a pair of shoes from Zappos. Ballistic Products has parts for the shotshell reloader.
A collar and dummies from Gun Dog Supply. A couple books from Abe's.
Go to online banking, transfer between accounts
"Transfer scheduled for January 2, 2015" I have Friday off. I'll be closing all of the accounts.
It's gonna take a case of mason jars this time.
So riddle me this, APS:
Should I expect instant transfers between accounts in the same name at the same institution?
Does it happen at your bank, thrift, cu or savings and loan?
Is the floor manager feeding me a line of bull?
Is the Credit Union being truthful? Can THEY do it?