Survey shocker: people think IT is doing a pretty good job

[MillCreek]

http://www.itworld.com/article/2935831/it-management/shocking-study-results-people-actually-think-it-is-doing-a-pretty-ok-job.html?google_editors_picks=true

I am sure this will warm the server cores of all the IT people here.

[lee n. field]

http://www.itworld.com/article/2935831/it-management/shocking-study-results-people-actually-think-it-is-doing-a-pretty-ok-job.html?google_editors_picks=true

I am sure this will warm the server cores of all the IT people here.

Ahh, but what does the IT folk think of their users...?

[charby]

Ahh, but what does the IT folk think of their users...?

[TechMan]

This applies to some:

[MikeB]

Ahh, but what does the IT folk think of their users...?

Let's just say there are still a lot of ID10T operator and PEBCAK issues I see flow through the Helpdesk. I personally don't need to deal with most of them as a Systems Engineer. I deal more with Servers and DC power and Cooling systems than users mostly except for a few large Company wide applications I've been stuck supporting when issues are escalated by the vendor/business owners of the applications.

It looks like this survey was more about corporate IT departments vs. individuals calling India Call Center types of support in which case I don't think its really that surprising that it is mostly positive.