Armed Polite Society
Main Forums => The Roundtable => Topic started by: Unisaw on August 23, 2010, 09:35:06 PM
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I'm visiting my mom and checking her computer to make sure automatic updates is turned on, etc... She is running Windows XP and has AVG 9.0 as her security software. When I tried to manually run a scan, the scan went through about 100,000 files before the computer shuts down and reboots. It did this three times in a row. In checking the scan log for AVG, I determined that her computer has not successfully completed a scan in over a year. There is also a notification that the scan log has been repaired.
Could this be a virus that shuts down the computer when it is about to be discovered by AVG? If so, how should I proceed?
Thanks in advance.
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Tried safe mode?
May also want to try a second security software.
Download and install malware bytes as well as avast. Update um and run um. I'd also give spybot a go.
I find AVG to be excellent, but it's pretty common to have one thing effected and another work like a charm. Had a bad one one time that took five different programs multiple scans each to get rid of. Each scan and program found various bits and pieces.
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Tried safe mode?
+1 to that.
AVG in safe mode scans in a command line mode.
Also, download the AVG live CD (Google it), burn it to disk. Boot from it, let it update, and scan with that.
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Left out superantispyware.
Despite the name it is a very good product, IMO. Spybot finds some things it misses, SAS finds some things spybot misses.
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Many thanks. Unfortunately, I had to leave before I got it fixed.