Post by: InfidelSerf on February 19, 2006, 08:37:24 AM
Ok I'm curious to know what your opinions of tipping are.
My personal opinion is that I HATE compulsory tipping.
I think the price on a menu should include the cost of service to deliver the food to my table and fill my drink.
I think tipping should be for exemplary service only. Service that goes above and beyond the normal food delivery and drink care.
I don't really have a problem with auto gratuity on large parties, but you shouldn't feel compelled to tip ontop of that gratuity unless you recieved extra special service.
I don't want to hear about the fact that waiters make less than the minimum wage. If we didn't have compulsory tipping then that would probably change. Or at the very least it would be more of an incentive for servers to give exceptional service.
Noone is putting guns to their head to take jobs that pay a low wage in exchange for tips. Many sales position are commision only. I don't see a difference.
Now don't get me wrong I always tip, generally 15%+ depending on my satisfaction with their service.
I've even given a $50 tip on an $80 meal once.
I would just like to know if I'm the only one that hates the idea that I have to give a tip no matter what.
Your thoughts?
Post by: Zundfolge on February 19, 2006, 08:51:39 AM
If you feel guilty for not tipping a bad waiter that's your problem, I have no problem leaving a small tip if the quality of service sucks.
I never leave no tip, but there have been times I've left a penny on the table (if you leave no tip than the waiter doesn't know if you forgot or not).
Seems to me you're complaining about something you have 100% control over.
Post by: Justin on February 19, 2006, 09:03:31 AM
Mr. Pink: Uh-uh, I don't tip.
Nice Guy Eddie: You don't tip?
Mr. Pink: Nah, I don't believe in it.
Nice Guy Eddie: You don't believe in tipping?
Mr. Blue: You know what these chicks make? They make *bleep*.
Mr. Pink: Don't give me that. She don't make enough money then she can quit.
Post by: Sindawe on February 19, 2006, 09:46:23 AM
I normally tip in cash, since that allows the wait staff the option of reporting it or not as the mood strikes them.
Post by: TarpleyG on February 19, 2006, 10:12:56 AM
Quote
Who's making you give a tip no matter what?
I forget where I read it but I did hear about an instance where a patron refused to leave a tip and got in some hot water over it...not sure if it was one of those mandatory tip joints or not.EVERY place around the beach here puts a tip on your bill, 15-18%, whether you like it or not. The reason, I am told, is primarily because of the French Canadians (go ahead Canucks and get pissy, I don't care--just passing on what I heard) and other European patrons don't tip or tip very little. If I end up in a place like that and get crappy service, I either make a big stink and ask for the manager or work out a way to pay cash, less tip. Let them press charges if they like.
I agree, tipping should be done only when you feel COMPELLED to do so, not because you are forced to do so.
Greg
Post by: cfabe on February 19, 2006, 10:22:36 AM
Post by: InfidelSerf on February 19, 2006, 11:07:28 AM
Quote from: Zundfolge
Who's making you give a tip no matter what?
I'm not saying I am being "forced" to tip.. however I've worked in the industry.If you ever want to go back and get spit free food. You'll tip no matter the quality of service. (now granted REALLY bad service gets no tip or the copper note of dissatisfaction)
But as a whole if you don't tip at a place you regular... you take the chance of eating something you don't want.
The movie Waiting isn't far off at all.
Quote
Seems to me you're complaining about something you have 100% control over.
While I do technically have 100% control over it. As mentioned above. You just try getting good food at a place by saying"I'm sorry I don't believe in tipping"Which leads me to a concept I came up with while discussing this with Zundfolge.
How about a resturante with two prices on a menu.. one for plain jane service for slightly more, and one with variable service rate for slightly less.
As well as a variable for the quality of food. If you felt it was as expected you pay the menu price.. if you get an excellent meal then you give a tip to the cook. (which will provide an incentive to the cook staff to produce higher quality food)
Or you have two dining areas one with set prices (slightly higher than the variable dinning hall) and basic service. The other with slightly lower prices but an expectation to tip both the service and cook staff. Pay those waiters the current rate + tips, while paying the other waiting staff minimum wage(or whatever the local market dictates) with no expectation of tips.
Basically I'd like to see basic service built into the price of a meal with the option of giving a tip if they go above and beyond normal service. If they give crappy service the owner will eventually can the person for poor service to his customer.
Because there are some places and some times you just want to run in eat and leave.. you don't want to be pampered or fawned over. You just want to eat and get the heck out. Other times you want to linger and be pampered.
Post by: zahc on February 19, 2006, 11:32:11 AM
I personally like the tipping custom, it's refreshingly capitalistic. On the rare occasion I order pizza I tip $10, which decreases a dollar every 5 minutes after I order. The note on the boxes says as much. It's amazing just how fast they can make and deliver a pizza.
Post by: Guest on February 19, 2006, 12:28:00 PM
my scale, is as follows
breakfast or lunch, usually 10 bucks or less, i tip $3 (better or worse depending on service)
Meal 20 or less, most times $4-5
nicer dinner, $30-40 minimum of 5, usually a bit more if service is above average
best i've ever done was a 50 buck tip on a 130 dollar meal (for 2, expensive frenchy cuisine) service was excelent.
tips also fluctuate depending how attractive the waitress is. cute barmaids love me
Post by: 280plus on February 19, 2006, 12:39:35 PM
Post by: Declaration Day on February 19, 2006, 02:18:22 PM
As for voluntary tipping, I'll tip atleast 20% at a restaurant, unless the service is terrible. I won't decrease the tip if my food was cooked wrong, because it's not right to blame the server for the cook's mistake. If we aren't being "checked on" often enough, I consider the circumstances. If it's because the restaurant is understaffed and the server is slammed, I will likely recognize that and still leave a good (if not better) tip. If it is apparent that the server is screwing around, then I will leave much less.
Pizza deliverers get $5-$10. It gets my food here faster, and it shows appreciation for a person who is using their own car to rush food to my front door.
If I am short on cash and can't afford to tip, I'll get carry out or just cook at home.
Post by: garyk/nm on February 19, 2006, 02:25:50 PM
Post by: esheato on February 19, 2006, 02:33:50 PM
Now before I get shat on, I delivered pizzas, so I know how it goes. While tips were great, I didn't count on them to get by.
I work hard for my money and I hate the fact that I just have to give it away after I already paid for my meal. Call me cheap if you wish...
Ed
Post by: Moondoggie on February 19, 2006, 02:58:38 PM
Mandatory tipping is a non-starter...unless they think they can throw me down, take possession of my wallet and extract the cash. Call the cops? Knock yourself out, but I'm not waiting around.
Normal for me is 20%. Service bad enough to warrant no tip gets me a one-on-one with the mgt/owner as I'm leaving. I've been known to stop the process before the order is taken and leave, letting the mgt know why on my way out the door. Likewise, if the food is bad, I'm not at all bashful about letting them know.
Above and beyond service gets bigger tips. I gave a guy $50 on a $75 meal once. All you had to do was think about wanting something and this guy showed up with it. He was a virtuoso at his trade. We stumbled into this place in Williamsburg, VA. In the lobby were dozens of framed photos of folks you'd immediately recognize..the photos were taken there in the lobby with the owner. I'm talking about Ronald Reagan, George Bush, Newt Gingrich, Robert Byrd, John Warner & Liz Taylor, etc, etc. That meal was a memorable experience.
If the waitress is a mega babe, plus does a good job, it most definately influences the amount of the tip.
Post by: brimic on February 19, 2006, 03:02:55 PM
15% for average service
20%+ for good service.
Biggest tip I ever gave was almost 200%. I was at an airshow 10 miles from home on a Sunday. My wife had accidentally locked the keys in the car. It was 90 degrees out and I found out about our problem at around 4:25 PM. Calling around, I found out that the local cab services only worked until 4:30PM and there wasn't any other form of public transportation available. The cab service told me they were closing but said they would check around and see if any of their drivers could swing by. I got called back 10 minutes later saying a driver would pick me up within the next 20 minutes. The fare cost $7, I gave the lady a $20 and told her to keep it. Had I been by myself, I would have walked home, but at the time, I had my 1YO son and wife along.
I don't mind tipping. I used to work as a pizza delivery driver while in college and found that even one good tip a day could make my entire day.
Post by: Brad Johnson on February 20, 2006, 06:06:57 AM
1) Tip big
2) Drink draught
3) Keep your tab at the bar
Bars inventory bottles, so they have to account for every one. It's hard to inventory an enclosed keg other than a close "guestimate" of the remaining amount. Also, waiters are charged for every drink the turn in to the bartender, so you can be darn sure each and every drink will appear on your tab. The bartender, on the other hand, only has to make sure his bulk bar stock inventory comes out close. He can also "accidently" not ring up a drink, and it's a whole lot easier for that accident to happen if he doesn't have to account for a missing bottle.
(of course, this only works if you are a regular OR you pay by the drink...)
A really good waiter hates compulsory tipping because they know that all they will make is 15%. A really good waiter also looks forward to big groups that want seperate checks because they can max out their "good service" bonus.
I'v been there and done that. I have no problem being a low-maintenance customer and a big tipper. I will even go so far as to let the waiter know that they are free to take care of other people first. Guess what, my food usually arrives faster and my glass stays more full than the jerk one table over who is frothing at the mouth about his toast being buttered on the wrong side.
My father, on the other hand, is a waiter's worst nightmare. He blows right past "demanding" and jumps feet-first into "demeaning". To him, a waiter is no more than a rent-a-slave. I have yet to convince him to lay off or suffer the repercussions of contaminated and/or altered food. He just plain doesn't get the fact that you don't piss off someone who is handling your food and out of sight. Tip? forget it. He is a token tipper - it's $1 no matter what the tab. He always gripes about how poor the service is, but he brings it on himself by being such an asshat. And I fail to understand why he has such animosity towards waiters. Most of the time he is a first-class gentleman, but get him in a restaurant and he turns into a first-class jerk.
Brad
Post by: Declaration Day on February 20, 2006, 06:29:56 AM
Quote from: Brad Johnson
My father, on the other hand, is a waiter's worst nightmare. Most of the time he is a first-class gentleman, but get him in a restaurant and he turns into a first-class jerk.
I bet you don't accompany him to restaurants much.One of my best friends rounds his bill up to the next dollar and leaves the change as his tip. He's not a jerk, he's just cheap. So I end up compensating for his $0.37 tip. He sees me do it and still doesn't offer to throw in. Fortunately that's the only negative thing I have to say about him; he's otherwise one of the best people I've ever met.
Post by: Art Eatman on February 20, 2006, 06:53:05 AM
Way Back When, it wa customary to tip 10% for what might be called "adequate" or "standard" service. If there were extra demands on the waiter, more service effort, 15% or even 20%.
Post by: 280plus on February 20, 2006, 06:57:50 AM
I like that, I may use it.
Post by: CatsDieNow on February 20, 2006, 07:00:04 AM
Some waiters will take your $4.53 lunch bill and leave you two quarters as change - this is good. I typically leave these waiters a dollar plus the coins. This guy took my $4.37 bill and left me two quarters - not cool. I merely assumed that he prefered a 13 cent tip.
He accosts me on the way out, and accuses me of stiffing him - totally uncool. I asked for his manager and explained why. He was getting a good yelling at, and I got a free desert to go (cause I ain't going back).
Post by: Werewolf on February 20, 2006, 08:03:50 AM
To all the waiters, waitresses and other folks out there that think it is my duty to pay part of their wage I say *expletive deleted*ck YOU! Get a real job.
Post by: Winston Smith on February 20, 2006, 09:20:47 AM
I usually tip big and come back if the food and service is good. I am regular at a few places, and always tip handsomely. Somehow my meals always seem to have larger portions and come faster...
Post by: Declaration Day on February 20, 2006, 09:27:24 AM
Quote from: Werewolf
There was a time when tipping was appropriate. That time has run its course. What counts for good service today would get a server fired back in the 50's. I'm sick of the attitude of servers that I must pay them to do what is expected of them.
If you think that a server is not doing a good job, then by all means, don't tip. But realize that if tipping were abolished, the employer would have to pay higher wages, and you'd be paying that difference in the price of your meal, regardless of the level of service.I think the practice of tipping gives the customer an advantage. It allows us to manipulate the server's wages according to his/her service. In how many businesses do you get to do that? Very few.
Quote from: Werewolf
To all the waiters, waitresses and other folks out there that think it is my duty to pay part of their wage I say *expletive deleted*ck YOU! Get a real job.
The problem with this statement, other than it being quite rude, is that many people don't qualify for a "real job". Sure, there are older people who have to work lowly jobs because they never did anything with their life. Most of them are young people though, who have yet to go to school, or are paying their way through school, and have no other choice. The other low end jobs out there are usually just as crappy. In either case, it's not a reason to be hostile towards them.
Post by: Brad Johnson on February 20, 2006, 09:31:16 AM
Quote
To all the waiters, waitresses and other folks out there that think it is my duty to pay part of their wage I say *expletive deleted*ck YOU! Get a real job.
Then don't eat out, asshat. Keep your snobbish butt at home and cook for yourself. Then you won't have to worry about it now, will you.Brad
Post by: Guest on February 20, 2006, 12:41:43 PM
Post by: Werewolf on February 20, 2006, 01:12:09 PM
Quote from: Brad Johnson
Quote
To all the waiters, waitresses and other folks out there that think it is my duty to pay part of their wage I say *expletive deleted*ck YOU! Get a real job.
Then don't eat out, asshat. Keep your snobbish butt at home and cook for yourself. Then you won't have to worry about it now, will you.Brad
Post by: Brad Johnson on February 20, 2006, 01:19:35 PM
Quote
what do you guys tip a decent bartender?? by the drink, or when closing the tab?
If you know them well, keep a tab and tip them at the end. If you don't start out paying by the drink and establish yourself as generous. At my local hangout I tip $10 on a tab, any tab. Quite often the tip is more than the tab itself. In return, I only pay for about every third beer. At $3 a pop for the beer I drink I come out ahead pretty quick. And I get the best service at the bar. The place can be wall-to-wall, but all I have to do is get up from my table and one of the bartenders is grabbing a glass and pulling another one for me. I don't even have to ask. I just get up and head for the bar. In the short time it takes for me to get up from the table and walk across the room to the bar there will be a fresh, frosty glass of my preferred beverage sitting there. And I don't drink that much. Once a week usually, maybe twice a week if there is something special happening. Even when I stay really late my tab is never more than nine or ten bucks and I get treated like I own the place. All because of something as simple as knowing the bartenders by name and showing my appreciation accordingly.
Brad
Post by: Brad Johnson on February 20, 2006, 01:28:46 PM
Quote from: Werewolf
To all the waiters, waitresses and other folks out there that think it is my duty to pay part of their wage I say *expletive deleted*ck YOU! Get a real job.
Funny, I'm not the one telling hard working people to F* off and "get a real job". Last time I checked, lugging trays around for unappreciative pricks was as real as it gets. Especially given the level of piss poor attitude most servers have to put up with these days. 30 years ago people knew that waiting tables is hard work and did what they could to help their server help them. Now, people look down on them like they are some lower class of society.Quote
Then don't eat out, asshat. Keep your snobbish butt at home and cook for yourself. Then you won't have to worry about it now, will you.
Brad
Ahhh... straight from the mouth of a guy who either has too much money and tosses it around to impress people or more likely can't get a real job.Brad
I don't need money to impress people. I do that by just being me. I do, however, use money to congratulate my hard-working servers for their attentiveness and effort. You might try doing the same. It would amaze you how much the service improves when you're not being an arrogant [tinfoil].
Brad
Post by: Declaration Day on February 20, 2006, 01:51:08 PM
Quote from: Brad Johnson
It would amaze you how much the service improves when you're not being an arrogant [tinfoil].
Brad
Amen!Brad
People deserve to be treated with respect, even if you are paying them for their time.
Any manager or business owner will tell you that they will do whatever it takes to please you. In the real world, your level of service will depend on your attitude.
Do as you will, but even if I weren't a gentleman, I know better than to play the spitburger lottery.
Post by: Guest on February 20, 2006, 01:53:45 PM
Quote from: baus44
what do you guys tip a decent bartender?? by the drink, or when closing the tab?
If you have a tab then you pay when closing, if your buying one drink at a time them you tip on each drink (same with cocktail waitresses at casinos). The amount of the tip kinda depends on the kind of place it is. Really tipping at a crowded bar is more of an investment than anything, when there are 50 people crowded around to a get a drink from the two bartenders, that generous tip you made on your last drink gets you to the head of the line pretty fast.
Post by: jefnvk on February 20, 2006, 02:43:02 PM
Then, if they give good service, the tip is a reward, not part of their base salary.
Post by: Guest on February 20, 2006, 06:05:53 PM
Quote from: jefnvk
Why don't we just start requiring that waiters get paid minimum wage, so there isn't this whole 'if they don't get tipped they get squat' argument?
Then, if they give good service, the tip is a reward, not part of their base salary.
On the other hand I think its nice that some people in this country actually get paid based on their performance.
Then, if they give good service, the tip is a reward, not part of their base salary.
Post by: Paddy on February 21, 2006, 07:54:26 AM
Post by: Brad Johnson on February 21, 2006, 08:56:39 AM
Quote
Why don't we just start requiring that waiters get paid minimum wage, so there isn't this whole 'if they don't get tipped they get squat' argument?
Then, if they give good service, the tip is a reward, not part of their base salary.
There is actually more truth in there than you realize, though not quite from the perspective that you intended.Then, if they give good service, the tip is a reward, not part of their base salary.
Min wage is about double the going rate of most service employers. By upping the base hourly pay you can A) ask more of your service staff and B) have a better selection when hiring. The end result is that you will, in all probability, have more satisfied customers and far less turnover in your staffing. Both of which result in healthier and more manageable establishements along with an improved bottom line.
Brad
Post by: 280plus on February 21, 2006, 09:03:54 AM
Post by: secamp32 on February 22, 2006, 08:09:24 AM
Post by: Werewolf on February 22, 2006, 02:37:44 PM
Quote from: Brad Johnson
I don't need money to impress people. I do that by just being me. I do, however, use money to congratulate my hard-working servers for their attentiveness and effort. You might try doing the same. It would amaze you how much the service improves when you're not being an arrogant [tinfoil].
Brad
If you really believe you're getting all that good service because of your personality there's a bridge in brooklyn I own for sale.Brad
You're getting all that good service because you're paying for it. Bribery is a better term. What's worse is you have to do it to get the service you should get without it.
I've said it befor I'll say it again - it is not my job to pay a waiters salary - it is the restraunts job. Too bad that the law makes exceptions on minimum wage for wait persons - not my problem.
Post by: Brad Johnson on February 22, 2006, 02:46:54 PM
Quote
I've said it befor I'll say it again - it is not my job to pay a waiters salary - it is the restraunts job. Too bad that the law makes exceptions on minimum wage for wait persons - not my problem.
Oh.. my... - The economic ignorance in that statement is absolutely staggering. I am truly at a loss for words.Brad
Post by: Justin on February 22, 2006, 08:01:29 PM
Post by: M14rick on February 23, 2006, 02:54:18 AM
My younger daughter works in a restaurant, tending bar and waiting tables nights and weekends. She is a taechers aide weekdays. She makes enough to make her car payment from the restaurant. BTW, the tips dp vary by the customer's age, sex, and ethnic group.
Post by: 280plus on February 23, 2006, 03:13:38 AM
I'm probably a bad boy for saying that...
Post by: Werewolf on February 23, 2006, 03:59:20 AM
Quote from: Brad Johnson
Oh.. my... - The economic ignorance in that statement is absolutely staggering. I am truly at a loss for words.
Brad
Oh.. my... - The condescension in that statement is absolutely staggering. I am truly at a loss for words.Brad
NOT REALLY!
Maybe if waitpersons were paid a decent wage food service businesses could hire a better class of person instead of the snot nosed, college and high school kids they get now who mostly believe the world owes them a living and that they're doing the business a favor by even showing up and that the people they serve are lucky to have them bring what they paid for.
Would the price of a meal go up - hell - of course it would but maybe not as much as one might think. Training costs go down because turnover would be reduced and the costs of administering the nightmare that is a restaurant's payroll would be reduced (less turnover, don't have to fool with calculating tip withholding based on weekly revenue, fewer W-2's to send out etc etc).
Higher price to get decent service from folks adequately paid who actually want to do the job and not have to bribe them for it. You betcha.
Post by: Brad Johnson on February 23, 2006, 06:44:21 AM
Quote
Maybe if waitpersons were paid a decent wage
The good ones already are. That's the point of this whole thread.Brad
Post by: Declaration Day on February 23, 2006, 06:58:06 AM
Quote from: Werewolf
Maybe if waitpersons were paid a decent wage food service businesses could hire a better class of person instead of the snot nosed.....
This looks good in theory. However, the "better class of people" you speak of usually don't want these jobs, either because they think they're above that kind of work or they have an education that qualifies them for something better.Quote from: Werewolf
college and high school kids they get now who mostly believe the world owes them a living and that they're doing the business a favor by even showing up and that the people they serve are lucky to have them bring what they paid for.
A lot of today's kids come from parents who spoil them, teach them no responsibility, and think that handing their kids excessive material goods is a good thing. Of course not all parents do this, but I am relatively young and remember growing up with many spoiled kids who act exactly as you describe. But I'll leave it at that so I don't hijack the thread.You might say it's "not your problem", but if it bothers you as much as your posts suggest, it clearly IS. What to do? Get carry out, eat at home, find a place that DOES offer good service.
Post by: Werewolf on February 23, 2006, 09:32:09 AM
Quote from: Brad Johnson
You seem to miss an important point - Bribery is getting someone to do what they do not want to. Tips are incentive for persons already employed to do a betterjob.
Brad
Exactly - waitpersons today want to do as little as possible. Lower expectations from employers and customers. The result is that excessive tipping is required to get a level of service that 40 years ago one got for the customary 15%.Quote
Maybe if waitpersons were paid a decent wage
The good ones already are. That's the point of this whole thread.Brad
It seems from reading this thread that only those who tip generously, are know by their servers and are regulars get really good service. And that is tantamount to paying someone to do what they otherwise don't want to.
I guess it is all a matter of perspective. Is the glass half full or half empty? When it comes to restaurant service these days it is mostly half empty.
Do I tip? Yes - when the server is genuinely friendly. Few are these days. They do their jobs at best like robots and at worst like they're doing you a favor. I for one refuse to play that game. They're not getting a penny from me if they don't meet a minimum expectation. It seems my expectation is a bit higher than those of others here.
Post by: Brad Johnson on February 23, 2006, 01:05:38 PM
Quote
waitpersons today want to do as little as possible.
Quote
When it comes to restaurant service these days it is mostly half empty.
It's been my experience that most people create their own circumstances. I create mine by being congenial, polite, and generous. I rarely get bad service. In fact, I would say that 9 out of 10 times I get excellent service. All because I walk in with a smile on my face and a kind word to the server.I am a people watcher. It's a hobby of mine, as well as coming in handy in my current profession. I watch people in the restaurant or bar to see the interaction between the customers and staff. If there is a constant among people who always seem to get bad service it is this - the customer's attitude. Customers with a poor attitude usually end up getting hellishly bad service. Customers with a good attitude usually end up getting incredibly responsive and courteous service. Indifferent customers get average service.
The opposite is also true. People who talk about getting consistently good service are usually upbeat, positive, and very likeable. They are the people who walk down the street with a pleasant look on their face whistling to themselves and waving at passersby. People who complain about getting consistently poor service are usually bitter, pessimistic, and generally unsociable. They are the kind of people who can effectively suck the life out of everyone in the room just by their mere presence.
Brad
Post by: crt360 on February 23, 2006, 01:23:21 PM
Post by: 280plus on February 23, 2006, 04:07:25 PM
Post by: Declaration Day on February 23, 2006, 04:08:58 PM
Quote from: Brad Johnson
It's been my experience that most people create their own circumstances. I create mine by being congenial, polite, and generous. I rarely get bad service. In fact, I would say that 9 out of 10 times I get excellent service. All because I walk in with a smile on my face and a kind word to the server.
I am a people watcher. It's a hobby of mine, as well as coming in handy in my current profession. I watch people in the restaurant or bar to see the interaction between the customers and staff. If there is a constant among people who always seem to get bad service it is this - the customer's attitude. Customers with a poor attitude usually end up getting hellishly bad service. Customers with a good attitude usually end up getting incredibly responsive and courteous service. Indifferent customers get average service.
The opposite is also true. People who talk about getting consistently good service are usually upbeat, positive, and very likeable. They are the people who walk down the street with a pleasant look on their face whistling to themselves and waving at passersby. People who complain about getting consistently poor service are usually bitter, pessimistic, and generally unsociable. They are the kind of people who can effectively suck the life out of everyone in the room just by their mere presence.
Brad
Well said! That is exactly how I feel, too.I am a people watcher. It's a hobby of mine, as well as coming in handy in my current profession. I watch people in the restaurant or bar to see the interaction between the customers and staff. If there is a constant among people who always seem to get bad service it is this - the customer's attitude. Customers with a poor attitude usually end up getting hellishly bad service. Customers with a good attitude usually end up getting incredibly responsive and courteous service. Indifferent customers get average service.
The opposite is also true. People who talk about getting consistently good service are usually upbeat, positive, and very likeable. They are the people who walk down the street with a pleasant look on their face whistling to themselves and waving at passersby. People who complain about getting consistently poor service are usually bitter, pessimistic, and generally unsociable. They are the kind of people who can effectively suck the life out of everyone in the room just by their mere presence.
Brad
Creating your own circumstances is surprisingly easy, yet when I explain it to people it seems to go in one ear and out the other. A big smile and a friendly hello can turn someone's day around. At the very least, it tells a grumpy person that it's not necessary to be rude to you in order to get what they want. I am a business owner, so I use these tactics all the time. They work 95% of the time.
It seems like people with a negative attitude towards others (and about life) think it's an asset. They act like it's empowering or that it's going to get them something. In the end, they receive what they dish out, and the problem compounds. So few of them ever figure it out.
Post by: 280plus on February 23, 2006, 04:12:07 PM
Corny but true...
Post by: Werewolf on February 24, 2006, 03:27:33 AM
Quote from: 280plus
"You catch more flies with honey than vinegar"
Corny but true...
BUT! You catch the most with *expletive deleted*it!
Corny but true...
Post by: 280plus on February 24, 2006, 04:42:28 AM
Post by: Werewolf on February 24, 2006, 12:05:03 PM
Quote from: 280plus
Hmmm, has that been proven?
Should be easy enough to test... I'm still betting on the poop being the biggest attractor though...
Post by: 280plus on February 24, 2006, 12:48:03 PM
Hmmm, now what's their email address.
LOL...