Armed Polite Society

Main Forums => The Roundtable => Topic started by: K Frame on April 06, 2006, 06:12:24 PM

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: K Frame on April 06, 2006, 06:12:24 PM

I have a Dell photoprinter 720. Does a credible job of printing what I need it to print.

This evening, I printed out all my tax forms. No problem...

until I tried printing out the envelop.

No matter what I do, and no matter if I use either Word Perfect OR Word, the address on the envelope simply refuses to print in anything other than reddish with yellow stripes.

It's the weirdest damned thing.

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: roo_ster on April 06, 2006, 06:54:26 PM

Wiseacre reply: "Buy a cheap laser printer!"

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: garrettwc on April 07, 2006, 03:22:57 AM

Check your ink cartridges. You're not getting any black. They may be clogged or something.

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: charby on April 07, 2006, 07:09:12 AM

If what garrettwc said isn't the problem, uninstall your printer software and reload from CD or web page. Might have a bug in the software.

Charby

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: K Frame on April 07, 2006, 07:51:00 AM

It's not the ink cartridges, that's for sure.

I did have a virus and some trojans earlier this year, so maybe I do need a reinstall.

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: garrettwc on April 07, 2006, 12:04:45 PM

Mike, do you only get this when feeding an evelope through the manual feed? Try feeding a piece of paper the right size through the same slot and see if the problem persists. Then try a piece of paper via the paper tray. It could still be a hardware problem. Something interfering with the print heads. If that produces nothing then I would try what charby said and see if it's software.

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: K Frame on April 07, 2006, 12:15:58 PM

Garret,

I did what you suggested, and I got the same weirdly colored text. It seems to be something tied in with the envelope encoding for the printer because it happens with BOTH Word and WordPerfect.

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: Harold Tuttle on April 07, 2006, 06:00:20 PM

print on 8.5x11 and cut out & glue on

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: Brad Johnson on April 08, 2006, 07:22:24 AM

Use the manual paper selection function. The auto paper select may be fritzing out on you. It's in Print Properties.

Brad

Title: OK.... WEIRD problem... Anyone know the answer?
Post by: garrettwc on April 08, 2006, 09:40:06 AM

Quote

It seems to be something tied in with the envelope encoding for the printer because it happens with BOTH Word and WordPerfect.

Sounds like.

Have you check the manufacturers website to see if their is an FAQ with a bug fix? May just be a case of downloading an updated driver or something.