Armed Polite Society

Main Forums => The Roundtable => Topic started by: MillCreek on June 15, 2015, 03:01:05 PM

Title: Survey shocker: people think IT is doing a pretty good job
Post by: MillCreek on June 15, 2015, 03:01:05 PM
http://www.itworld.com/article/2935831/it-management/shocking-study-results-people-actually-think-it-is-doing-a-pretty-ok-job.html?google_editors_picks=true

I am sure this will warm the server cores of all the IT people here.
Title: Re: Survey shocker: people think IT is doing a pretty good job
Post by: lee n. field on June 15, 2015, 03:03:27 PM
Quote from: MillCreek on June 15, 2015, 03:01:05 PM
http://www.itworld.com/article/2935831/it-management/shocking-study-results-people-actually-think-it-is-doing-a-pretty-ok-job.html?google_editors_picks=true

I am sure this will warm the server cores of all the IT people here.

Ahh, but what does the IT folk think of their users...?
Title: Re: Survey shocker: people think IT is doing a pretty good job
Post by: charby on June 15, 2015, 03:13:36 PM
Quote from: lee n. field on June 15, 2015, 03:03:27 PM
Ahh, but what does the IT folk think of their users...?

(https://armedpolitesociety.com/proxy.php?request=http%3A%2F%2Fstream1.gifsoup.com%2Fview3%2F4235381%2Fgorilla-suitcase-o.gif&hash=9e9cd03e33d6dad97a440f9468e4c8301c239324)
Title: Re: Survey shocker: people think IT is doing a pretty good job
Post by: TechMan on June 15, 2015, 03:43:03 PM
This applies to some:

(https://armedpolitesociety.com/proxy.php?request=http%3A%2F%2F3.bp.blogspot.com%2F-JwelZjWwP94%2FVAhLidQ8gyI%2FAAAAAAAATPI%2FDkkc2xSJcqU%2Fs1600%2Flistened.jpg&hash=f4bc914b14acf1610f381bf2d0da538b8affaa3a)
Title: Re: Survey shocker: people think IT is doing a pretty good job
Post by: MikeB on June 15, 2015, 06:31:14 PM
Quote from: lee n. field on June 15, 2015, 03:03:27 PM
Ahh, but what does the IT folk think of their users...?

Let's just say there are still a lot of ID10T operator and PEBCAK issues I see flow through the Helpdesk. I personally don't need to deal with most of them as a Systems Engineer. I deal more with Servers and DC power and Cooling systems than users mostly except for a few large Company wide applications I've been stuck supporting when issues are escalated by the vendor/business owners of the applications.

It looks like this survey was more about corporate IT departments vs. individuals calling India Call Center types of support in which case I don't think its really that surprising that it is mostly positive.