Armed Polite Society
Main Forums => The Roundtable => Topic started by: Hawkmoon on July 06, 2017, 12:46:21 PM
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United Airlines steps on its crank again:
http://www.newser.com/story/245289/united-sorry-after-reselling-toddlers-seat.html
"Gosh, we're sorry." (But we sold your son's $2,000 seat for $3,500.)
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They sold his $1000 seat for $75. :mad:
One of the details that really pisses me off, is in their statement about it, they say they are going to offer her something (they didn't say what; it should start with a full refund of both tickets) as a "goodwill gesture".
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They sold his $1000 seat for $75. :mad:
One of the details that really pisses me off, is in their statement about it, they say they are going to offer her something (they didn't say what; it should start with a full refund of both tickets) as a "goodwill gesture".
According to a report I saw, they refunded ONE (1) ticket and gave her a travel voucher.
That'll fix it. Nice job, United.
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She wanted to complain but remembered other United incidents in the news. "The violence. Teeth getting knocked out," she says. "I'm Asian. I'm scared and I felt uncomfortable. I didn't want those things to happen to me." Five days after the flight, United offered Yamauchi a refund for Taizo's ticket, a travel voucher, and an apology, claiming Taizo's boarding pass wasn't properly scanned and gate agents believed he hadn't checked in. But Yamauchi says she saw agents scan Taizo's ticket. "It just doesn't add up," she says.
It's important to remember, NEVER ACCEPT THE TRAVEL VOUCHER. Demand a check, the rates are federally mandated.
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The fact that this sort of cr@p keeps happening over and over serves to illustrate the total and complete lack of sincerity in the airline's apologies or "expressions of regret."
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The article says the child was 27 months old, meaning he doesn't qualify as a lap child. The FAA isn't going to like that. There is a chance that United will be paying a fine for allowing that child to travel as a lap child.
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We're sorry, https://www.youtube.com/watch?v=5ypUz1WYens
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The article says the child was 27 months old, meaning he doesn't qualify as a lap child. The FAA isn't going to like that. There is a chance that United will be paying a fine for allowing that child to travel as a lap child.
One would hope that there's more than a "chance." They didn't just "allow" the 27-month old kid to fly as a lap passenger, they forced it to happen after the mother bought a seat for him.
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Wasn't it United that had the Asian guy dragged off the plane not long ago? And now another high-profile screw-up with an Asian passenger, and a revoked seat. Interesting.
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"The station notes that FAA guidelines advise parents against holding kids on their laps."
And didn't that come about as a result of a United crash?
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Wasn't it United that had the Asian guy dragged off the plane not long ago? And now another high-profile screw-up with an Asian passenger, and a revoked seat. Interesting.
The customer specifically worried about being beaten if she spoke up more aggressively.
"The station notes that FAA guidelines advise parents against holding kids on their laps."
And didn't that come about as a result of a United crash?
United Airlines Flight 232
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"The station notes that FAA guidelines advise parents against holding kids on their laps."
And didn't that come about as a result of a United crash?
Advises. ;/ But in a car, a child has to be strapped in to specially designed seats. The whole lap-child idea is stupid and should be disallowed.
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Advises. ;/ But in a car, a child has to be strapped in to specially designed seats. The whole lap-child idea is stupid and should be disallowed.
Back when the kids were younger, we always bought them a seat, and put them in a rear facing car seat.