I have a business contact with whom I exchange email. Occasionally he will reply back to me. Recently his replies and initiated email to me is bounced back by my server (AT&T) with the following nasty-gram:Investigating Error 550 I find the following: 550 Error. Blocked for abuse : This means that your mail was blocked because it was sent by a system that we have reason to think has sent high levels of spam to our customers in the past.
What to do: Ask the administrator of your mail system to contact us through our System Administrators' page and provide the information we need to investigate the problem.
Now just for the record I have no spam blocking engaged at my level. So no lemme see if I got it right. One of my customers attempting to communicate with me is considered spam by some disembodied spirit deep in the bowels of AT&T. Business communication with me is intercepted and a refusal to send notice is sent to my customer but not to me. When I complain to AT&T I am told the way to fix the problem is for me to contact my customer's IT propellerheads and ask them to contact AT&T to free up my customer's communications with me. Have I just fallen into the rabbit hole?
My questions for the esteemed forum:
1>anyone else get the treatment?
2>have you successfully dealt with the problem
3>if #2 above is a 10-4, with whom did you speak in AT&T
If it wasn't such a pain the kester to change email providers I'd dropp AT&T like a bad transmission.