1. Almost two years ago, in Santiago, Chile, I bought a new MacBook for my daughter, who was starting college in Chile. We bought it at an Apple store in Santiago, and I paid an extra $200 or $300 for the full Microsoft Office suite. My daughter is home for a visit on semester break (remember, it's winter down there), and she just informed me that she never received the Microsoft Office that we paid for.
I'm sure the receipt is long gone, and I wouldn't expect the store to believe we went almost two years without noticing that we hadn't received a $300 chunk of the purchase. So I don't expect to be able to send her back to the store and get a new copy of the CD (or DVD). Is there a suitable alternate for the MacBook? Do Open Office and Libre Office run on Macs?
2. My desktop computer still runs XP. I'm using Firefox as my browser. A couple of weeks ago, I started getting pop-ups telling me that my version of Flash Player is out of date and vulnerable. Now I can't play any video without seeing a pop-up asking me to confirm that I want to run it.
But my version of Flash Player is v. 18.xx, which I think IS current. And every time I try to update from Adobe's web site, the process goes through all the steps and then aborts at the end. What's the most current version, and why won't my computer allow me to install it?
