Author Topic: Satellite Internet  (Read 1065 times)

Hawkmoon

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Satellite Internet
« on: June 02, 2016, 10:00:06 PM »
My Internet has been basically kaput since last Friday. There have been a couple of (very) brief intervals with service, but they were short-lived. Multiple calls to "technical support," and each time I get a different story. Technician was here (physically) on Monday, and found no problems with the wiring in the house or on the street. The issue is some kind of central office configuration problem, and they're clueless. When the technician tried talking to tech support, believe it or not they told him they would schedule a technician.

"I AM the technician. There's no trouble with the wiring, I have a DSL signal but the modem isn't communicating. It's a central office problem. Can you fix it?"

"<click>"

Yes, tech support hung up on their own technician.

Looking for alternatives, and there's not much available. Has anyone used Hughes Net satellite Internet? Any good? Acceptable? Tolerable? ???
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K Frame

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Re: Satellite Internet
« Reply #1 on: June 02, 2016, 10:11:10 PM »
Who the hell is your current provider? Comcast?
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griz

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Re: Satellite Internet
« Reply #2 on: June 02, 2016, 10:38:04 PM »
I've got Direct TV because there are no cables this far out. (that may change soon)

Quote
Any good? Acceptable? Tolerable?

Download speed is acceptable, upload is tolerable.  Rain can slow it down, and a storm blocks the signal entirely.  It's also expensive for what you get, but when I got it there was no other choice.
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Northwoods

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Re: Satellite Internet
« Reply #3 on: June 03, 2016, 03:39:06 AM »
We used to do satellite internet.  It blew goats.  We went with a wireless broadband provider until we were able to get DSL service.  We've been reasonably happy with DSL, though probably at least 4 times a week I have to cycle the power on the router as it'll lose internet connectivity.
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roo_ster

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Re: Re: Satellite Internet
« Reply #4 on: June 03, 2016, 08:32:47 AM »
I've got Direct TV because there are no cables this far out. (that may change soon)

Download speed is acceptable, upload is tolerable.  Rain can slow it down, and a storm blocks the signal entirely.  It's also expensive for what you get, but when I got it there was no other choice.
That is my father in laws experience.  Tolerable but not great.  Trieed von a few ywars back but the latency was outside acceptabke bounds nd tbe vpn tunnel could not be maintained.
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mtnbkr

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Re: Satellite Internet
« Reply #5 on: June 03, 2016, 08:51:25 AM »
Trieed von a few ywars back but the latency was outside acceptabke bounds nd tbe vpn tunnel could not be maintained.

I haven't tried it with consumer-quality satellite service, but I had no problems maintaining an PKI authenticated ipsec VPNs over commercial-grade satellite services.  For one POC, I even ran VOIP over the VPN over satellite.

This was 14 years ago. 

I wouldn't willingly choose satellite for home use (too expensive and latency is an issue at times), but for DR/remote, it is fine if you can afford the commercial services.

Chris

RevDisk

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Re: Satellite Internet
« Reply #6 on: June 03, 2016, 08:57:29 AM »

Satellite is expensive, uploads are terrible, usually is impacted by bad weather. But in some areas, it's your only choice.

Wireless broadband is much nicer, but a lot have moved over to expensive per gig pricing model that makes it less economical than even satellite. Any providers with unlimited data are being bought out and shut down. The better services offer 4G service up to X amount, and then unlimited 2G service after that. I expect those will dry up eventually. The major telecomms do not want unlimited anything and are focusing on getting their money off data. Combined with 10 gigabit or even 40 gigabit fiber from each cell tower, it'd be a variable gold mine if consumers pay $10 per gig while the telecomm total expenses with overhead is $0.10 per gig.

DSL is your best option for the boonies. Some new tech is coming out over the next couple of years that will increase the speed. One of our subsidiary companies in San Fran is already on VDSL2. $50 for 100Mbps. Mind you, this is over plain telephone wire. VDSL2 allows for up to 300+ Mbit/s downstream and upstream. It deteriorates from 350 Mbit/s at source to 100 Mbps at 0.5 km (1,600 ft) and 50 Mbps at 1 km (3,300 ft), but degrades at a much slower rate after that. Better than VDSL. Over 1.6 km (1 mi) it's equal to ADSL2+.

Fiber hasn't quite stalled, but it's not growing quickly. Your best bet is to try to convince your municipality to create their own fiber network. Another subsidiary of our's is just outside of Longmont CO, which has a municipal fiber network. Gigabit for $50-$100. We are seriously keeping in mind the possibility of renting a property within their coverage to set up a microwave tower.
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Ben

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Re: Satellite Internet
« Reply #7 on: June 03, 2016, 09:50:59 AM »
Out in these boonies, where you can't even get DSL, it's either satellite or WISP. I was lucky enough to be in range of a WISP antenna and took that without a thought. WISP is a popular rural option if it's available where you are.

I could have done 4G as well, but the price/data caps made it unfeasible for streaming even a movie a month.
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birdman

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Re: Satellite Internet
« Reply #8 on: June 03, 2016, 10:04:31 AM »
See if there is someone you know less than 3-5km away with LOS who can get cable or fios and do a point to point Ethernet over RF and offer to pay part of their bill.

MechAg94

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Re: Satellite Internet
« Reply #9 on: June 03, 2016, 12:11:56 PM »
My Internet has been basically kaput since last Friday. There have been a couple of (very) brief intervals with service, but they were short-lived. Multiple calls to "technical support," and each time I get a different story. Technician was here (physically) on Monday, and found no problems with the wiring in the house or on the street. The issue is some kind of central office configuration problem, and they're clueless. When the technician tried talking to tech support, believe it or not they told him they would schedule a technician.

"I AM the technician. There's no trouble with the wiring, I have a DSL signal but the modem isn't communicating. It's a central office problem. Can you fix it?"

"<click>"

Yes, tech support hung up on their own technician.

Looking for alternatives, and there's not much available. Has anyone used Hughes Net satellite Internet? Any good? Acceptable? Tolerable? ???
That is odd.  Usually the techs know who they can call who knows what they are doing.  That means either the tech doesn't know anyone or they don't have anyone who knows what they are doing.   =)
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MechAg94

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Re: Satellite Internet
« Reply #10 on: June 03, 2016, 12:13:51 PM »
We used to do satellite internet.  It blew goats.  We went with a wireless broadband provider until we were able to get DSL service.  We've been reasonably happy with DSL, though probably at least 4 times a week I have to cycle the power on the router as it'll lose internet connectivity.
I have DSL through AT&T and have had one issue in the last several years.  It has been plenty fast enough for what need.   
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Ben

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Re: Satellite Internet
« Reply #11 on: June 03, 2016, 12:29:35 PM »
I actually missed the part about already having DSL. That is still the best and by far cheapest rural option. Sat, WISP, etc. are all much more expensive with either slower speeds, data caps, or both.

Sometimes you can use the same DSL connection but have it administered by another provider. Maybe look into that if you're having problems with your current provider. Otherwise, if you're in town, despite Comcast horror stories, cable is still a vastly superior option to sat if you still want to dump the DSL. Which  I guess is more of a testament to how bad sat is versus how good cable is.  :laugh:
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K Frame

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Re: Satellite Internet
« Reply #12 on: June 03, 2016, 05:10:23 PM »
A friend (Mtnbkr also knows him) lives in a BFE part of Virginia. Nice area, but it's rural enough that I'm surprised that they even have paved roads.

His only choice is satellite (Starpower, IIRC). He's generally happy with it, but as others have mentioned it's affected by weather. His biggest problems have generally been storms in winter that cause the dish to ice up and that kills his service until he gets out on the flat roof where the dish is mounted and thaws it out with a hairdryer.
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Hawkmoon

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Re: Satellite Internet
« Reply #13 on: June 03, 2016, 06:55:32 PM »
Who the hell is your current provider? Comcast?


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Fly320s

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Re: Satellite Internet
« Reply #14 on: June 04, 2016, 08:24:27 AM »
Here is a thread from Garage Journal that might have info for you.

http://www.garagejournal.com/forum/showthread.php?t=169232
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birdman

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Re: Satellite Internet
« Reply #15 on: June 05, 2016, 12:18:35 PM »
A friend (Mtnbkr also knows him) lives in a BFE part of Virginia. Nice area, but it's rural enough that I'm surprised that they even have paved roads.

His only choice is satellite (Starpower, IIRC). He's generally happy with it, but as others have mentioned it's affected by weather. His biggest problems have generally been storms in winter that cause the dish to ice up and that kills his service until he gets out on the flat roof where the dish is mounted and thaws it out with a hairdryer.

They make heating elements for the dishes.  I know when I had hughesNet I specifically got the big dish with heater...that thing would work in an ice-hurricane

Hawkmoon

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Re: Satellite Internet
« Reply #16 on: June 05, 2016, 12:36:07 PM »
I have DSL through AT&T and have had one issue in the last several years.  It has been plenty fast enough for what need.    

I had AT&T. They sold the landline and DSL service in my state to Frontier. I've had more problems with Frontier in one year than I had in twenty years with AT&T.
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