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Customer Service Live Chat
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Topic: Customer Service Live Chat (Read 490 times)
Ben
Administrator
Senior Member
Posts: 46,336
I'm an Extremist!
Customer Service Live Chat
«
on:
November 30, 2018, 04:04:55 PM »
I've always been curious about this. Now I have my answer. Many "Live Chat" sessions with various vendors, help desks, etc. let the business see what you type whether you send it or not. I don't think I've ever typed anything "regretful" that I backspaced and retyped, but I've certainly often reworded responses.
https://lifehacker.com/customer-service-chat-services-see-everything-you-type-1830680747
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"I'm a foolish old man that has been drawn into a wild goose chase by a harpy in trousers and a nincompoop."
cordex
Administrator
Senior Member
Posts: 8,689
Re: Customer Service Live Chat
«
Reply #1 on:
November 30, 2018, 04:07:34 PM »
Yep.
Also many websites can see what you do with your mouse (while it is over their window, anyway). So if you hover over a link but don't click they still know it.
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Hawkmoon
friend
Senior Member
Posts: 27,363
Re: Customer Service Live Chat
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Reply #2 on:
November 30, 2018, 04:07:48 PM »
Sheesh.
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100% Politically Incorrect by Design
dogmush
friend
Senior Member
Posts: 14,034
Re: Customer Service Live Chat
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Reply #3 on:
November 30, 2018, 04:18:50 PM »
I didn't know, but would have guessed that was implied by the "live" in the name.
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