Over the past few weeks, I have noticed that several deliveries from Amazon were left either in the mailbox or on the front step, but the tracking info said "Handed to customer." The first time I thought it was a mistake, but when it happened several more times I cleverly deduced that there must be some reason.
Now I know the reason:
https://www.vice.com/en/article/wxdbnw/i-had-nothing-to-my-name-amazon-delivery-companies-are-being-crushed-by-debtAdding to the complications, Amazon required all packages in the city of Boston to be hand=delivered to the customer, staffed mailroom, or receptionist, or else the driver would receive an infraction. “Basically we were risking our own lives to deliver Amazon packages. In most places, you are able to go to a front door, take a photo, mark it delivered, and leave. In the city of Boston, if a driver did not give it to a person, he was written up. It took a lot of extra time to contact the customer, wait, and redeliver. We delivered 3 million packages that year.” Amazon delivery companies can lose money from both undelivered packages and packages not delivered to a person. “We were damned if we delivered, damned if we didn’t,” he said.
I'm not in Boston, but it wouldn't surprise me if there's a similar mandate here. But I live alone, and I have a day job -- so there's almost no chance a delivery driver is going to find me at home when they come -- and if I am at home, I may not answer a knock on the door, or I may do so with a gun in my hand. (But they don't know that.) So, basically, it looks like Amazon's stupid rules are forcing the delivery drivers to lie.
On a broader topic, you'd think Jeff Bezos could afford to allow the delivery companies a fair chance to actually make a living wage, but apparently that's not his style. He really is a despicable human being. I rate him about as low as I rate Bill Gates -- maybe even lower (but I'm not sure that's possible).