Author Topic: Boss copies client on reply to embarassing email from me  (Read 1637 times)

Monkeyleg

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Boss copies client on reply to embarassing email from me
« on: October 22, 2006, 01:16:39 PM »
I do some freelance search engine optimization work for an internet hosting company.

On Friday, I emailed the owner (my boss) to let him know what was going on with a particular project for one of his clients.

In the email, I mentioned that I didn't want to get into a pissing match with Beth, the assistant to the president of the client company, over an issue that she was wrong on. I also repeated his comment that the president of the client company was a pain in the posterior to work with, as she's constantly changing the ground rules on how our success is to be judged. And I mentioned some other things that clients shouldn't hear.

What did he do when he replied? He copied Beth by mistake.

I won't be in my office tomorrow, so he's going to have to figure out how to set things right.

I don't envy him a bit. Wink

Car Knocker

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Boss copies client on reply to embarassing email from me
« Reply #1 on: October 22, 2006, 02:35:01 PM »
...(snicker)
Don

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Boss copies client on reply to embarassing email from me
« Reply #2 on: October 22, 2006, 02:35:57 PM »
When I get annoyed that we don't get "real" internet access at work, I think of stories like this! Wink

Though, it gets VERY old - every insurance company I call while on hold...

'Puter:  "Please hold.  For faster access, please access Medco/Caremark/Anthem/ect/ dot com online!"

Me:  "I'd LOVE to if they'd give us INTERNET ACCESS!"

wingnutx

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Boss copies client on reply to embarassing email from me
« Reply #3 on: October 22, 2006, 03:48:06 PM »
DOH!

I've had coworkers make the same gaff, or replying to a BCC that the other recipients didn't know about.

Perd Hapley

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Boss copies client on reply to embarassing email from me
« Reply #4 on: October 22, 2006, 06:18:14 PM »
Seems it would not be hard to blame you for the unflattering and unprofessional language used in an office email.  Watch out, man.
"Doggies are angel babies!" -- my wife

Headless Thompson Gunner

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Boss copies client on reply to embarassing email from me
« Reply #5 on: October 22, 2006, 07:35:28 PM »
Quote from: fistful
Seems it would not be hard to blame you for the unflattering and unprofessional language used in an office email.  Watch out, man.
Yup, watch out.  Being out of the office tomorrow will likely prove a liability for you.  Your boss will have an entire day to place the blame onto you before you can defend yourself.

CAnnoneer

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Boss copies client on reply to embarassing email from me
« Reply #6 on: October 22, 2006, 08:34:29 PM »
That is why I always make it a point to write my business email in a way and language that would not shame me if it ever ends up on the pages of a major newspaper.

Humans are curious creatures. They often get more upset about emotional charge than factual content. Interestingly, this is especially true about women.

roo_ster

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Boss copies client on reply to embarassing email from me
« Reply #7 on: October 23, 2006, 05:24:45 AM »
Well, I can not fault ML for giving his boss the skinny.  Beats the heck out of a "No, nothing going wrong over here!" kinda guy who gives no warning before the situation blows up.

I do not know how ML worded his email, if it includes "colorful"language or not.  Even if it did not, his boss sending the the email along to the cliet is a serious faux pas.
Regards,

roo_ster

“Fallacies do not cease to be fallacies because they become fashions.”
----G.K. Chesterton

280plus

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Boss copies client on reply to embarassing email from me
« Reply #8 on: October 23, 2006, 06:18:10 AM »
Sometimes those inadvertant things can be just the right thing for the situation. Personally, I don't mind telling a customer when they're being a PITA. Usually at that point if they want to take their future business elsewhere I'm good with it. That's the pleasure of working for yourself. The downside is also evident today as I sit here and wonder how I'm going to pay the end of quarter taxes this time around and hoping that big check comes in on time. Taxes and insurance, those are the bane of the self employed. Sorry, I ramble...
Avoid cliches like the plague!

Sylvilagus Aquaticus

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Re: Boss copies client on reply to embarassing email from me
« Reply #9 on: October 23, 2006, 06:45:49 PM »
Don't worry about it. I bet you can beat Beth on both distance and accuracy.

Regards,
Rabbit.
To punish me for my contempt for authority, fate made me an authority myself.
Albert Einstein

Perd Hapley

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Re: Boss copies client on reply to embarassing email from me
« Reply #10 on: October 24, 2006, 09:44:06 PM »
I hope my comments aren't taken as a criticism of the Monkey Man.  Just pointing out how things could be spun.

Still got a job, Dick?
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Monkeyleg

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Re: Boss copies client on reply to embarassing email from me
« Reply #11 on: October 24, 2006, 10:21:21 PM »
Fistful, I thank you for your genuine concern. Wink

Yes, I still have a job. It wasn't my screw-up, and the "boss" knows that very well. He's also a very good salesman, and was able to patch things over with Beth first thing yesterday morning.

In fact, I got an email from her in which she essentially apologized for any frustration that she and her boss had caused me.

I've learned a couple of things from this: a) Beth is probably too submissive for her own good, and; b) my boss needs me more than I need him.

Point "b" may sound like arrogance, but my boss knows servers and other aspects of internet hosting. He doesn't know anything about SEO. He asked me, as one of his customers, and based upon what I've done with my own sites, to come and help him build an SEO business.

His hosting site is pulling in maybe 1,000 visitors a month. My site is pulling in anywhere from 150,000 to 200,000 per month. He would very much like to have that kind of traffic.

My site is on the first page of the major search engines for just about every term I want, usually in the top five results. In less than sixty days, I got his client's site (Beth and her boss) on the first page of Google for about 60%  of the keywords and phrases they wanted.






280plus

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Re: Boss copies client on reply to embarassing email from me
« Reply #12 on: October 25, 2006, 02:46:37 AM »
See, what'd I tell you. If it wasn't done on purpose it is the most classic example of a "Freudian slip" as there ever was.

But now you must hope "Beth" isn't secretly saying in her mind, "I'll get YOU, and your little DOG TOO!!"   shocked

 cheesy

Avoid cliches like the plague!

Perd Hapley

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Re: Boss copies client on reply to embarassing email from me
« Reply #13 on: October 25, 2006, 03:01:23 AM »
Monkey,

I know it wasn't your fault, I just didn't know if your boss knew, like the rest of us know - that you da man.  How's that?   angel  What's the angel suppposed to mean?

Looks like I need you, too, because I've never heard of SEO. 

"Doggies are angel babies!" -- my wife

Monkeyleg

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Re: Boss copies client on reply to embarassing email from me
« Reply #14 on: October 25, 2006, 11:01:58 AM »
SEO=search engine optimization

m1911owner

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Re: Boss copies client on reply to embarassing email from me
« Reply #15 on: October 25, 2006, 11:23:54 AM »
Some advice from a very successful businessman I know:

Quote
Words spoken are thin as air;
Words written are always there.

It sounds like you got bitten by "Words written are always there."

I try to avoid putting things in emails that I'm not willing for all the world to see.