Author Topic: Networking & TCP/IP maven, logic check please.  (Read 955 times)

Sindawe

  • friend
  • Senior Member
  • ***
  • Posts: 2,938
  • Vashneesht
Networking & TCP/IP maven, logic check please.
« on: July 12, 2006, 05:08:40 PM »
I'm attempting to connect to my mother's PC so I can find and clean up the mess my neice has made of the machine.  Both machines (mine and my mother's) are Windows XP Pro SP2, the host (mother's PC) was configured to permit remote control via Remote Desktop Protocol (RDP), and the only firewall running the machine is the native Windows Firewall.  When I try to connect from a client (my PC in this case), the connection is never successful, as if the host were offline.  I can ping the host so I know the hardware is up, and my mother says the OS is up and running.

To trouble shoot, I put my PC outside my firewall and tried again, no success so I ran a plain trace route from the client to the host and the results look something like this:

1. BARAD-DUR (client)
2. KALI-MA (my DSL modem)
3. DAVE (first hop at my ISP)
.\
.  various backbones
./
14. Comcast device
15. ----------------
16. CHALLENGE1 (host)

Hop 15 never IDs itself either by name or IP address, but I suspect that its my mother's cable/telephony modem. So I have connectivity to the host.  When I use a unix box to run a trace route probing port 3389 (RDP), I can get as far as hop 14, then hop 15 never responds and the trace eventually times out.  I can successfully run the same trace probing port 3389 back to my client from work as well as to one of my servers inside my firewall, so that tell me the connection in to my network is clear.  

So at this point I'm looking at whats sitting at hop 15 as the guilty party thats blocking the RDP connection attempts, and considering hop 15 is the cable modem on the hosts end, at least until I can get a trace out from the host to me.

Am I overlooking anything in your experience?  I've not yet had a chance to check the Windows firewall exclusion settings, but thats on the list.
I am free, no matter what rules surround me. If I find them tolerable, I tolerate them; if I find them too obnoxious, I break them. I am free because I know that I alone am morally responsible for everything I do.

caseydog

  • friend
  • Member
  • ***
  • Posts: 172
Networking & TCP/IP maven, logic check please.
« Reply #1 on: July 12, 2006, 07:34:33 PM »
I can't identify your problem as i've never explored RDP ports with other tools , but I can almost guarantee that the problem lies with the host Windows firewall , I captured an error message the last time I tried an assist invitation (Remote Assistance ~ uses same RDP protocol) for posting on a computer forum , here it is:

Ray
Be kind as you speak to others , they may be facing demons you are unaware of...

Vodka7

  • friend
  • Senior Member
  • ***
  • Posts: 1,067
Networking & TCP/IP maven, logic check please.
« Reply #2 on: July 12, 2006, 08:48:39 PM »
Have her try

Start
Control Panel
Network Connections
Right click on Local Area Network
Properties
Advanced
Exceptions
Settings

Make sure "Remote Assistance" and "Remote Desktop" are both checked.

I haven't used the remote control features since I upgraded to SP2, but now that I look, Remote Assistance was allowed by default and Remote Desktop was blocked by default.

Not sure if that will help, but it's the first place I'd look.

lee n. field

  • friend
  • Senior Member
  • ***
  • Posts: 13,638
  • tinpot megalomaniac, Paulbot, hardware goon
Networking & TCP/IP maven, logic check please.
« Reply #3 on: July 13, 2006, 03:45:30 AM »
Got port forwarding set up (for the last hop, from her router to her)?

Could be her ISP blocking it.  I've got one customer that I can't, for anything, get to via remote desktop.  Best I can figure, it's the ISP.
In thy presence is fulness of joy.
At thy right hand pleasures for evermore.

TarpleyG

  • friend
  • Senior Member
  • ***
  • Posts: 1,001
Networking & TCP/IP maven, logic check please.
« Reply #4 on: July 13, 2006, 08:28:07 AM »
With Home Edition, you have to run a Wizard to get both computers on the same network.  Requires a floppy diskette to be run on one computer then run on the other.  I'm a bit fuzzy on the process as it's been a while.

Greg

BryanP

  • friendly hermit
  • friend
  • Senior Member
  • ***
  • Posts: 2,808
Networking & TCP/IP maven, logic check please.
« Reply #5 on: July 13, 2006, 09:17:30 AM »
First have her follow the instructions above in post #3.

If that doesn't work then you may have to disable the software firewall long enough confirm if it is the problem.  

Also, is the machine behind a cable router (Linksys, Dlink, et al)?  If so you'll have to forward the port RDP uses to your mother's machine.
"Inaccurately attributed quotes are the bane of the internet" - Abraham Lincoln

Sindawe

  • friend
  • Senior Member
  • ***
  • Posts: 2,938
  • Vashneesht
Networking & TCP/IP maven, logic check please.
« Reply #6 on: July 13, 2006, 09:24:51 AM »
Thanks for the feedback guys.  It was the exceptions settings under Windows firewall.  I'd neglected to check the setting for RDP when I configured the machine about two months ago.  I'm now able to get in with my profile and clean stuff up (gezzz, what a mess...).

K, next question.  You folks with kids, any recommendations for parental control software?  My neice is 13 and my mother would like to keep my neice from surfing for porn and the like.  I've no experience with such, since I don't want anything getting 'tween me and my..uh..GUN PORN.  Yea, thats it, my gun porn. Cheesy
I am free, no matter what rules surround me. If I find them tolerable, I tolerate them; if I find them too obnoxious, I break them. I am free because I know that I alone am morally responsible for everything I do.

BryanP

  • friendly hermit
  • friend
  • Senior Member
  • ***
  • Posts: 2,808
Networking & TCP/IP maven, logic check please.
« Reply #7 on: July 13, 2006, 09:28:15 AM »
Any reasonably savvy teenager will get around parental control software.   Worst case she can get instructions from a friend.

Most parents  I know I've given them this advice:  put the computer in a common area situated such that anybody in the room can see what's on the screen.  It's amazing how that cuts down on the porn surfing ... Smiley
"Inaccurately attributed quotes are the bane of the internet" - Abraham Lincoln