I'd fire 'em and hire someone else.
And yes, in circumstances like that there would always be someone else. Service that bad just begs for a competitor to come along and eat you for lunch.
The existence of government-enforced monopolies is the only real threat here. That seems to be the root of the issue, and there's no reason for it. It would be much more productive to end this problem than to pile on new problems with the FCC overstepping its authority.
The Laws of Physics disagree. Only so much room in those easements or on the pole.
It is not that we
like it that way, but denying the laws of physics in favor one's ideology is something I'd expect from a looney lefty.
In an urban environment, there's no real reason to have a monopoly on phone and cable services.
You have a good case for wireless, but the wired problem of requiring access to all sorts of public & private space is a bear. Just power, phone, cable, water, & gas are already a spaghetti mess and prone to cause each other problems.
We talk about reliability & security of wired commo, and that is true. But, all it takes if for one knucklehead with a backhoe and all your reliability has gone to crap. Ubiquitous, reliable, and BROAD wireless broadband can't come soon enough for me, and not just so HTG's ideal can be more fully realized. That idiot on the backhoe is always there, waiting to tear up our commo and head off to lunch.