I was just discussing mauntenance with a guy. The bottom line is: You can pay me now or you can pay me later and later will cost a lot more.
I get a bit irate when dogs come in with badly neglected coats. The best of the worst owners show up maybe quarterly, the really rotten ones show up maybe omce a year, and its obvious that no one has touched the coat since we last saw it.
Which ticks me off three ways, first is just the raw amount of work involved. Hours of labor. I only bath, dry and comb out dogs (well, I do nails, ears and anal glands too) and when one of these dogs comes in, its one person for hours, working on one dog. We have had a couple, older dogs that come in like that which takes two people, one to work the coat, one to just support the dog.
The second reason is, nine times out of ten, the owner is a jerk. Complains about bill, bitches about how long we take and on and one.
But the worst is how hard it is on the dogs. Standing for hours, having someone yank and pull on their hair. And mostly, they are angels about it, just standing there with a miserable look on their faces. Even the ones that get snappy towards the end, I can't blame them, since, if I was in their paws, i'd have nailed someone by then.
We get forced to tourture these poor dogs for hours because some !$&# couldn't be bothered to pick up a comb.