I am with AZ on this one, all 3.
I think somebody at the bank should examine and modify the policy to exclude robberies at the drive up window.
Several years ago there was a bank robber going around shoving a "command cdetonated" grenade in the drive-up window box and instructing the teller to give him money or be blown up. Worked 4 times in a row. Then a drive-up teller shoved the box back out, locked it in that position, and proceeded to catalog the robber's personal habits, hygiene, ancestry and (I believe) choice of pets, all while calling 9-1-1. Two other tellers rushed out to the parking lot and blocked the idjit in - one in front & one in back. Driver's door blocked by wall, passerger door blocked by the remote carrier for the next lane over. (No, those were not fortuitous accidents but clever security design work.)
Knowing the robber was blocked in the cops took their time arriving, and waited to see if the conversation was over rather than interrupting. They did record everything - audio as well as video. Lots of folks picked it up on their scanners and saved it to hard disk.
The word "pathetic" was the kindest used in describing the robber as he was arrested and put in the back of the cruiser. For some reason the TV stations did not play the audio that was available.
The three tellers split an FBI reward. There was scutlebutt that the bank was going to dock their pay for the time taken, till that rumor became public. The bank took out a full-page ad assuring everyone their tellers' pay would not be docked and that they received lovely prizes (left-over toasters & alarm clocks?).
Will that ever happen again? Never!
stay safe.