Author Topic: AAAARRRRGGGGHHHH!~!!!  (Read 593 times)

Hawkmoon

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AAAARRRRGGGGHHHH!~!!!
« on: October 05, 2021, 02:52:07 PM »
I think I posted previously about the cable company's shenanigans in repairing my cable Internet after hurricane Ida took town all my utilities at the start of September. I'm still trying to get some action from them over having required me to skip a day of work in order to be home, even though the repair was to the cable from the street to the house -- and then they blew off the appointment.

Now they have upped the ante -- I paid bills last night, and my cable bill for that period included an $80 charge for a "missed appointment" -- on a date when there was no appointment. And the monthly amount also mysteriously jumped up from $79.13 tp $113.49.

Verizon hasn't brought their service to my area yet -- and doesn't seem to have any plans to do so. There's got to be some other option. I'm sick of trying to deal with this cable company. I know cable companies in general are lower than whal scat at the bottom of the ocean, but this company even gives cable companies a bad name.

What else is out there -- anything?
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MechAg94

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Re: AAAARRRRGGGGHHHH!~!!!
« Reply #1 on: October 05, 2021, 03:28:14 PM »
Is there are state regulatory agency with oversight?
“It is much more important to kill bad bills than to pass good ones.”  ― Calvin Coolidge

Nick1911

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Re: AAAARRRRGGGGHHHH!~!!!
« Reply #2 on: October 05, 2021, 03:32:35 PM »
That's highly frustrating

dogmush

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JTHunter

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Re: AAAARRRRGGGGHHHH!~!!!
« Reply #4 on: October 05, 2021, 05:31:27 PM »
Hawkmoon - your cable company wouldn't by chance be Spectrum (formerly "Charter"), would it?  :facepalm:  [popcorn]
“I have little patience with people who take the Bill of Rights for granted.  The Bill of Rights, contained in the first ten amendments to the Constitution, is every American’s guarantee of freedom.” - - President Harry S. Truman, “Years of Trial and Hope”

zxcvbob

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Re: AAAARRRRGGGGHHHH!~!!!
« Reply #5 on: October 05, 2021, 05:37:44 PM »
If it is Spectrum, they are pretty good about removing bogus charges if you call their 800 number.  (don't ask me how I know this)  Actually I think it's an 833 or 866 number.
"It's good, though..."

Devonai

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Re: AAAARRRRGGGGHHHH!~!!!
« Reply #6 on: October 05, 2021, 07:14:09 PM »
Is there are state regulatory agency with oversight?

Yes, often ridiculed and reviled for being like teats on a bull.

https://portal.ct.gov/pura
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Hawkmoon

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Re: AAAARRRRGGGGHHHH!~!!!
« Reply #7 on: October 05, 2021, 08:07:13 PM »
Is there are state regulatory agency with oversight?

Apparently not. I contacted the Public Utilities Regulatory Authority, and they said they don't regulate cable Internet. They referred me to the Department of Consumer protection, which said, "Their license is current."

Bottom line -- they are unregulated.
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Hawkmoon

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Re: AAAARRRRGGGGHHHH!~!!!
« Reply #8 on: October 05, 2021, 08:08:01 PM »
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Bogie

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Re: AAAARRRRGGGGHHHH!~!!!
« Reply #9 on: October 05, 2021, 08:50:21 PM »
T-mobile is doing a thing that works on 5G wireless...
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Hawkmoon

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Re: AAAARRRRGGGGHHHH!~!!!
« Reply #10 on: October 05, 2021, 10:06:59 PM »
Hawkmoon - your cable company wouldn't by chance be Spectrum (formerly "Charter"), would it?  :facepalm:  [popcorn]

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