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Main Forums => The Roundtable => Topic started by: Brad Johnson on October 23, 2014, 11:49:34 PM

Title: Sears circling the drain
Post by: Brad Johnson on October 23, 2014, 11:49:34 PM
Appears Sears is likely calling it quits. Announced the closing of another 77 stores, and before Christmas no less. The rest are having clearance sales. Might be time to make a tool & shop stuff run.

http://money.cnn.com/2014/10/23/news/companies/sears-store-closings/index.html

Brad
Title: Re: Sears circling the drain
Post by: Monkeyleg on October 23, 2014, 11:53:18 PM
Might be time to make a tool & shop stuff run.


Sears was okay for tools the last 10-20 years because you could return them when they broke. If they're gone, you can't return them to anyone.
Title: Re: Sears circling the drain
Post by: Brad Johnson on October 23, 2014, 11:56:38 PM
If they're cheap enough, who cares. Screwdrivers, pliers, sockets, maybe even a toolbox or a couple of spare shop stools and creepers. Stuff that rarely breaks but eventually gets shoddy enough you just want a new one.

Brad
Title: Re: Sears circling the drain
Post by: RoadKingLarry on October 24, 2014, 12:28:36 AM
Is Sears going out or just shutting down retail? The local Ace hardware stores have been selling Craftsman tools for a couple of years now.
Title: Re: Sears circling the drain
Post by: MechAg94 on October 24, 2014, 12:58:25 AM
If the local Sears wasn't at the mall, I might go there.  I don't go near the mall unless I have to. 

My only other impression was I used to use Sears car batteries because I could walk to a local Sears Hardware.  None of those batteries lasted a full 3 years.  Switched to a much better brand at Autozone and had much better performance. 
Title: Re: Sears circling the drain
Post by: Regolith on October 24, 2014, 05:32:01 AM
If the local Sears wasn't at the mall, I might go there.  I don't go near the mall unless I have to. 

My only other impression was I used to use Sears car batteries because I could walk to a local Sears Hardware.  None of those batteries lasted a full 3 years.  Switched to a much better brand at Autozone and had much better performance. 

We had a car battery fail in a Sears parking lot, so we went into Sears to get a replacement. The salesman sold us a battery he swore would work.

It didn't fit.  :facepalm:

So we took it back in to return it...and the rat bastard said he wouldn't take it back!  :mad:

We eventually convinced him it was, in fact, in his better interest to take it back, then walked across the road to Walmart and bought one there.
Title: Re: Sears circling the drain
Post by: TechMan on October 24, 2014, 07:10:51 AM
I read the article as the clearance sales are only happening at the 77 stores that are closing not every store.
Title: Re: Sears circling the drain
Post by: Hawkmoon on October 24, 2014, 07:41:27 AM
77 stores is an average of approximately 1-1/2 stores per state. How many stores does Sears operate in the U.S.? I can think of two mall anchor stores and a Sears hardware all within 10 or 12 miles of my home. I don't think this is the beginning of the end. At least ... not yet.
Title: Re: Sears circling the drain
Post by: Fly320s on October 24, 2014, 07:49:53 AM
77 stores is an average of approximately 1-1/2 stores per state. How many stores does Sears operate in the U.S.? I can think of two mall anchor stores and a Sears hardware all within 10 or 12 miles of my home. I don't think this is the beginning of the end. At least ... not yet.

46 Kmart stores and 31 Sears stores are closing, so less than one Sears per state.on average.
Title: Re: Sears circling the drain
Post by: vaskidmark on October 24, 2014, 08:35:47 AM
46 Kmart stores and 31 Sears stores are closing, so less than one Sears per state.on average.

The two K-Mart stores locally closed a few years ago.  While the buildings stood empty the crime rate in the neighborhoods dropped dramatically.  One has reopened as some sort of discount furniture store and the other is a church-based one-stop charity/welface center.  Both locations are off the "blighted areas" list, whereas they were on it when the K-Marts were open.

If the Sears store in town closes nobody will miss it very much, except for the automotive service shop (not the accessories sales) which is considered to be fairly decent.

Go figure.

stay safe.
Title: Re: Sears circling the drain
Post by: TechMan on October 24, 2014, 10:17:13 AM
77 stores is an average of approximately 1-1/2 stores per state. How many stores does Sears operate in the U.S.? I can think of two mall anchor stores and a Sears hardware all within 10 or 12 miles of my home. I don't think this is the beginning of the end. At least ... not yet.

From the OP's article: 
Quote
The company reported that it had nearly 1,900 U.S. stores between the two brands as of the end of August, down 166 from a year earlier
Title: Re: Sears circling the drain
Post by: Brad Johnson on October 24, 2014, 03:22:53 PM
What makes this set of closings different is they are to happen immediately, as in before Christmas. Large retailers can easily gross as much in the 60 days prior to Christmas as they do for the rest of the year combined. For a retailer to close a location during the single largest sales period of the year is telling.

Brad
Title: Re: Sears circling the drain
Post by: KD5NRH on October 24, 2014, 05:11:11 PM
What makes this set of closings different is they are to happen immediate, as in before Christmas. Large retailers can easily gross as much in the 60 days prior to Christmas as they do for the rest of the year combined. For a retailer to close a location during the single largest sales period of the year is telling.

Depends; they could be concentrating resources in areas they considered overserved.
Title: Re: Sears circling the drain
Post by: Firethorn on October 24, 2014, 05:23:34 PM
Depends; they could be concentrating resources in areas they considered overserved.

It's still telling...  As in they don't believe that the stores can cover 2 months of costs in their busiest times of year...
Title: Re: Sears circling the drain
Post by: mtnbkr on October 24, 2014, 05:33:52 PM
Depends; they could be concentrating resources in areas they considered overserved.

At least one or two of the stores are not in overserved areas (I know the areas).

Sears is struggling.  My semi-retired dad works there part time as in sales.  They're doing all sorts of stupid things, stuff that customers don't necessarily see.

Chris
Title: Re: Sears circling the drain
Post by: Boomhauer on October 24, 2014, 07:25:52 PM
Quote
Might be time to make a tool & shop stuff run.

The last few years of Craftsman USA production weren't too hot and the Chinese production stuff is just no bueno...the only thing at Sears worth a damn these days is the third party stuff such as Knipex pliers, Estwing hammers, some of the Gearwrench stuff, and so forth.










Title: Re: Sears circling the drain
Post by: HankB on October 24, 2014, 07:58:18 PM
My mother has a Sears card, and they sent her a notice that she had some "surprise points" worth $10. So she decided to use them . . . she asked me to help her find a new toaster on the Internet at Sears' website.

So with her looking over my shoulder, we found one, Sears brand . . . ON SALE!  We ordered it for store pickup.

Went to the store . . . nobody there knew how to process the "surprise points." Went through 2 or 3 folks who couldn't make the system work, finally got the manager. He went in back and brought out the toaster . . . IT WAS AN <EXPLETIVE> DEMO THAT HAD OBVIOUSLY BEEN DROPPED!! No indication at the website that it was anything except new. They didn't have another, and couldn't/wouldn't order another at the same price. Needless to say, we told them to keep their <expletive> POS.

Sears used to sell their own line of guns under the "Ted Williams" brand - that ended decades ago. I had problems a few years back with a Sears pressure washer, and in Design News magazine's Made by Monkeys column, Sears Kenmore appliance have been "featured" repeatedly.

Sears will NOT survive without a thorough housecleaning at the top. And I won't shed a tear when they fold.
Title: Re: Sears circling the drain
Post by: Boomhauer on October 24, 2014, 09:13:08 PM
My mother has a Sears card, and they sent her a notice that she had some "surprise points" worth $10. So she decided to use them . . . she asked me to help her find a new toaster on the Internet at Sears' website.

So with her looking over my shoulder, we found one, Sears brand . . . ON SALE!  We ordered it for store pickup.

Went to the store . . . nobody there knew how to process the "surprise points." Went through 2 or 3 folks who couldn't make the system work, finally got the manager. He went in back and brought out the toaster . . . IT WAS AN <EXPLETIVE> DEMO THAT HAD OBVIOUSLY BEEN DROPPED!! No indication at the website that it was anything except new. They didn't have another, and couldn't/wouldn't order another at the same price. Needless to say, we told them to keep their <expletive> POS.

Sears used to sell their own line of guns under the "Ted Williams" brand - that ended decades ago. I had problems a few years back with a Sears pressure washer, and in Design News magazine's Made by Monkeys column, Sears Kenmore appliance have been "featured" repeatedly.

Sears will NOT survive without a thorough housecleaning at the top. And I won't shed a tear when they fold.

Their site to store ordering system is near unusable.

The Sears name and brands (Craftsman, Kenmore...) used to denote quality and service...but not in the past couple of decades.

Sears is a mere shadow of itself and just need to go on and die rather than hanging on until the end...

Title: Re: Sears circling the drain
Post by: Doggy Daddy on October 24, 2014, 10:04:15 PM
I really decided Kmart was not on my preferred list about a year ago.  The checker held up the entire line to process a person's application for a Kmart credit card.  Took "more than a minute".  Meanwhile, paying customers stood, stewed, and at least one decided that he would be avoiding Kmart as much as possible going forth.  I've seen others go under.  I see a lot of the same signs here.
Title: Re: Sears circling the drain
Post by: White Horseradish on October 24, 2014, 10:54:38 PM
Sears wants out of the brick and mortar retail business. They are, however, gearing up to compete with Amazon in selling third party stuff.
Title: Re: Sears circling the drain
Post by: Boomhauer on October 24, 2014, 10:58:43 PM
Sears wants out of the brick and mortar retail business. They are, however, gearing up to compete with Amazon in selling third party stuff.

Sears. Compete. With. Amazon.

 :rofl: :rofl: :rofl: :rofl: :rofl: that's a good one...




Title: Re: Sears circling the drain
Post by: Strings on October 24, 2014, 11:10:32 PM
I've been in several Sears and K Marts over the past several years (my company does the inventory on both).

Sears has been kinda running scared the last year or two. You won't see it as readily on the sales floor (although it is showing there too now), but in the back room. Used to be, I would be in the back room of the store in Sheboygan for several hours: this year, I was done there in about an hour and a half. They just are NOT keeping stock on hand.

As for K Mart: they are the perfect example of how retail workers shouldn't act
Title: Re: Sears circling the drain
Post by: cordex on October 25, 2014, 08:47:52 AM
Sears wants out of the brick and mortar retail business. They are, however, gearing up to compete with Amazon in selling third party stuff.
Everybody wants a piece of the "marketplace" game. Walmart and Newegg are both doing it but neither are even close to competing with Amazon yet. Sears doesn't even have the juice necessary to compete with Walmart in that arena, much less Amazon
Title: Re: Sears circling the drain
Post by: tokugawa on October 25, 2014, 09:41:17 AM
The last few years of Craftsman USA production weren't too hot and the Chinese production stuff is just no bueno...the only thing at Sears worth a damn these days is the third party stuff such as Knipex pliers, Estwing hammers, some of the Gearwrench stuff, and so forth.

 I have been pleasantly surprised by the quality of the Taiwanese tools I have purchased- much better than the mainland commie stuff.











Title: Re: Sears circling the drain
Post by: HankB on October 25, 2014, 12:53:05 PM
The Sears name and brands (Craftsman, Kenmore...) used to denote quality and service...but not in the past couple of decades.
How true . . . my mother still has a Kenmore cannister vacuum that's a good 30 years old, and it still sucks just fine.  ;)   And an old Kenmore freezer is still in service in my home. Craftsman hand tools were always favorites. (Sears power tools, not so much.)

I seriously doubt Sears' current offerings will provide comparable longevity - from what I've read about other folk's experiences, much of the engineering expertise has gone into making Kenmore appliances break down just after the warranty expires.

I remember when Sears and K-Mart merged, the PR flacks were crowing that K-Mart would be improved by instituting Sears business practices . . . looks like exactly the opposite occurred. (As I predicted 'way back then.)
Title: Re: Sears circling the drain
Post by: Boomhauer on October 25, 2014, 07:49:22 PM
Quote
I have been pleasantly surprised by the quality of the Taiwanese tools I have purchased- much better than the mainland commie stuff.

The Taiwanese tools have generally gotten to a very good quality level, they are tough as hell, too. Tougher than even older Craftsman tools and better quality overall.





Title: Re: Sears circling the drain
Post by: Fly320s on October 25, 2014, 07:54:15 PM
The Taiwanese tools have generally gotten to a very good quality level, they are tough as hell, too. Tougher than even older Craftsman tools and better quality overall.


Which brands?
Title: Re: Sears circling the drain
Post by: Boomhauer on October 25, 2014, 08:04:33 PM
Which brands?

There are several brands of Taiwanese tools, most seem to come from the same OEMs. Harbor Freight Pittsburg Pro sockets and ratchets (check the packaging for country of origin), Kobalt from Lowes, Gear Wrench/KD (some GW is now Chinese, some still Taiwanese), Sunex/Grey Pnuematic impact sockets, Napa Carlyle tools (very good), King Tony (their impact guns are great and their sockets look to be VERY high quality)

For US made makers, SK is 100% US and under new ownership, Wright (Snap On level of quality for much lower prices), Proto, Armstrong (proto is the industrial version of Mac tools), Williams (Snap On's industrial brand)
Title: Re: Sears circling the drain
Post by: Regolith on October 25, 2014, 08:37:00 PM
I have a Kabar kukri machete that was made in Taiwan. Built like a brick shithouse.
Title: Re: Sears circling the drain
Post by: Scout26 on October 25, 2014, 08:57:39 PM
Sears. Compete. With. Amazon.

 :rofl: :rofl: :rofl: :rofl: :rofl: that's a good one...






Sears lost $573 million, or $5.39 per share, during its quarter that ended Aug. 2. That was nearly three times its loss of $194 million, or $1.83 per diluted share, during the same period last year. Adjusting for one-time items, its loss was $313 million, or $2.87 per diluted share. It was the ninth-straight quarter that the once-mighty retailer has had a loss.

For the third quarter, Amazon posted a net loss of $437 million, more than 10 times wider than the $41 million loss from a year ago. Sales rose 20 percent to $20.6 billion. Analysts had projected a loss of $331.4 million on sales of $20.9 billion.


IIRC, Amazon has only posted 2 quarters of earnings in the last 5 years.   Having said that, obviously the two companies are headed in the opposite directions.  Which is amazing.  Sears dumped their catalog operation(s) just about the time the Interwebz was being invented by Al Gore.   I distinctly remember my mother ordering stuff out of the catalog and then later going to the local Sears store to pick up whatever she had ordered.  I disremember whether she paid when calling in/dropping off her order or when she picked it up, I was only 7 or 8 and cared more about going and drooling over the Toys and Ted Williams Guns display, then about sheets and clothes.

Anyway, when I worked for OCP, our three largest customers where Wal-Mart, K-Mart and Target.  Target, by far had the best and tightest logistics operations.   Wal-mart's was very good, their only problem was their size.  K-mart's was absolutely horrible.  I got charge-backs if I combined orders going to the same DC on one truck.  I got chargebacks if I didn't combine orders going to the same DC on one truck.  I got chargebacks for using their LTL carriers for truckloads AFTER I had called them and explained it would be cheaper to use their FTL carrier.  I got chargebacks for using their FTL carrier to ship large orders, and not breaking them down in LTL loads.   It got to the point it was a joke.  I got chargebacks for every single order I shipped.  I told my boss that I would not ship one more K-mart load, until we had a meeting with their logistics people, as I was tired of my clerks digging through all the shipping records to refute their chargeback claims.  (I think they fact that I told him I needed to hire two more clerks just for K-Mart chargebacks got his attention.)

The first thing I said in that meeting was "So, is K-mart's back of the house operation a profit center?"   After showing them all their chargebacks and what I had saved them based on how I had routed their freight/combined orders/etc.  They agreed to let us continue to route their freight and call first if they had any questions as to why we did what we did.

Morons.   Sears and K-mart deserve each other.  



The Universe, showing that it has a perverse sense of humour found me, years later, handling the break-bulk and trans-shipping of all of Land's End imported products to their warehouses.  Then Sears bought them, and things got stupid.  Then K-mart bought Sears and decided that they could do it better themselves.  Sadly, they missed the memo that said "Do NOT move move things, like containers, from a Customs Bonded Location, until AFTER the items have cleared US Customs."   Seems they were having containers drayed straight to the LE warehouses (to avoid storage charges, because they hadn't figured out how to process the necessary paperwork through Customs), and then unloading them upon arrival.   I'm not sure how much the fines totaled, but we got the business back and were able to raise our rates to almost 2x what they had been paying before.

I will not shed a tear when Sears Holdings (aka Sears and K-mart) go Tango Uniform.    

Title: Re: Sears circling the drain
Post by: Jamie B on October 25, 2014, 09:25:27 PM
Appears Sears is likely calling it quits. Announced the closing of another 77 stores, and before Christmas no less. The rest are having clearance sales. Might be time to make a tool & shop stuff run.

http://money.cnn.com/2014/10/23/news/companies/sears-store-closings/index.html

Brad

Tools are the last thing that will go on sale, and the first thing vultures will go after.


Sent from my iPhone
Title: Re: Sears circling the drain
Post by: Fly320s on October 26, 2014, 05:35:30 AM

Tools are the last thing that will go on sale, and the first thing vultures will go after.


Sent from my iPhone

Which means the tools are valued by the customers.  Which means that the hardware side of Sears might be worth saving.

Bring back the Craftsman brand of old, fix the Kenmore brand, switch from large department stores to small hardware and home stores.
Title: Re: Sears circling the drain
Post by: RoadKingLarry on October 26, 2014, 12:49:14 PM
I've got an old Kenmore sewing machine that the serial number dates it to 1966. All metal and built like a tank. Runs like a champ and will sew threw the heavy stuff with no problems. I use it for light leather and canvas work when I don't want to mess with my heavy stitcher.

I wonder if the brands were resurrected as the made in USA and actual high quality that they used to be known for would be viable in today's consumer market?
Title: Re: Sears circling the drain
Post by: Strings on October 26, 2014, 01:11:32 PM
Actually... the Sears in Manitowoc has gone to nothing but tools and appliances. Still don't see that much business in there...
Title: Re: Sears circling the drain
Post by: KD5NRH on October 27, 2014, 01:44:28 PM
The last few years of Craftsman USA production weren't too hot and the Chinese production stuff is just no bueno...the only thing at Sears worth a damn these days is the third party stuff such as Knipex pliers, Estwing hammers, some of the Gearwrench stuff, and so forth.

The lack of B&M locations kills the best feature of Craftsman; nobody makes a T8 driver that will last for more than a couple dozen Compaq laptop repairs, and it was really handy to be able to swap one out in a matter of minutes on the way to a service call.  Anything else would have necessitated having 3 of each of the tools that wore out most often to cover the delay in getting the replacement.
Title: Re: Sears circling the drain
Post by: KD5NRH on October 27, 2014, 01:46:38 PM
I remember when Sears and K-Mart merged, the PR flacks were crowing that K-Mart would be improved by instituting Sears business practices . . .

They were going to start mopping the stores more than once a year?
Title: Re: Sears circling the drain
Post by: Brad Johnson on October 27, 2014, 03:23:19 PM
Went by our local store this morning. Last time I was there it looked like a garage sale at a hobo convention. This time I was pleasantly surprised to see it cleaned up, fully stocked, lighting repaired and consistent, and adequately staffed with clean, smiling, helpful people.

Brad
Title: Re: Sears circling the drain
Post by: lupinus on October 27, 2014, 03:38:49 PM
Went by our local store this morning. Last time I was there it looked like a garage sale at a hobo convention. This time I was pleasantly surprised to see it cleaned up, fully stocked, lighting repaired and consistent, and adequately staffed with clean, smiling, helpful people.

Brad
For some reason I read that the first time through as clean smelling  :laugh:
Title: Re: Sears circling the drain
Post by: Scout26 on October 27, 2014, 05:49:56 PM
Something to keep in mind.  Not all that long ago (from the 1890's up until the late 1960's/early 1970's), Sears was the Wal-mart of it's day.  

Quote
Until October 1989, Sears was America's largest retailer, when it was surpassed by Walmart in domestic revenue. Target, Best Buy, and Home Depot have also surpassed Sears since.

So those hating on Wal-mart, don't worry, it's time will come and it will be circling the drain like Sears.   Amazon is rapidly gaining and expanding their services.  So if Amazon overtakes Wal-mart, there will be someone out there poised to drive Amazon down to circling the drain.  It's all just a matter of time.
Title: Re: Sears circling the drain
Post by: KD5NRH on October 27, 2014, 06:06:20 PM
Something to keep in mind.  Not all that long ago (from the 1890's up until the late 1960's/early 1970's), Sears was the Wal-mart of it's day.  

So those hating on Wal-mart, don't worry, it's time will come and it will be circling the drain like Sears.   Amazon is rapidly gaining and expanding their services.  So if Amazon overtakes Wal-mart, there will be someone out there poised to drive Amazon down to circling the drain.  It's all just a matter of time.

I just don't see the ability to go get a case of toilet paper at 2AM ever being Amazon's strong suit.  If anybody takes WalMart down, it will be another brick and mortar megastore that's willing to take on the 24x7 and locations everywhere challenge.
Title: Re: Sears circling the drain
Post by: charby on October 27, 2014, 06:08:53 PM
Something to keep in mind.  Not all that long ago (from the 1890's up until the late 1960's/early 1970's), Sears was the Wal-mart of it's day.  

So those hating on Wal-mart, don't worry, it's time will come and it will be circling the drain like Sears.   Amazon is rapidly gaining and expanding their services.  So if Amazon overtakes Wal-mart, there will be someone out there poised to drive Amazon down to circling the drain.  It's all just a matter of time.

Don't forget about Woolworth's.
Title: Re: Sears circling the drain
Post by: HankB on October 27, 2014, 06:33:14 PM
Don't forget about Woolworth's.
When I was very young, the local Woolworth's had a lunch counter with the best burgers and milkshakes available locally.
Title: Re: Sears circling the drain
Post by: grampster on October 27, 2014, 10:56:21 PM
Lots of businesses and things that were that aren't anymore.  Humans are born, live and die.  I think things and businesses are bound by the same rules, only maybe the period of time is a bit longer.
Title: Re: Sears circling the drain
Post by: HankB on November 09, 2014, 06:31:48 PM
A story about Sears and where it ranks among retailers (Hint: It's not #1)

Some of the reader comments echo what APS members have written . . .

http://www.fool.com/investing/general/2014/11/08/believe-it-or-not-this-retailer-has-the-worst-repu.aspx (http://www.fool.com/investing/general/2014/11/08/believe-it-or-not-this-retailer-has-the-worst-repu.aspx)
Title: Re: Sears circling the drain
Post by: Brad Johnson on November 09, 2014, 08:04:45 PM
I just don't see the ability to go get a case of toilet paper at 2AM ever being Amazon's strong suit.  If anybody takes WalMart down, it will be another brick and mortar megastore that's willing to take on the 24x7 and locations everywhere challenge.

Amazon is starting to walk a on the wrong side of the line with their "Free Amazon Shipping"  processing delays. If I place an order using free shipping they routinely take 7-10 days to initiate shipment. It's to the point that I've gone back to shopping local for many of the things I had been buying on Amazon. I keep a list on my phone for Walmart, Home Depot, Best Buy, etc.. I'm within blocks of them at least once a week so I simply stop and grab what's on the list. It's a tiny tradeoff in convenience for getting what I want at least week faster than Amazon.

I'm not alone. I was grousing about it to some friends recently and all of them mentioned being miffed about it. Yes, I know Amazon is wanting everyone to move to Prime, but that's no excuse for piss poor logistics tied to something they prominently advertise on every single order (their over-$35 free shipping).

Brad
Title: Re: Sears circling the drain
Post by: Boomhauer on November 09, 2014, 08:17:16 PM
Amazon is starting to walk a on the wrong side of the line with their "Free Amazon Shipping"  processing delays. If I place an order using free shipping they routinely take 7-10 days to initiate shipment. It's to the point that I've gone back to shopping local for many of the things I had been buying on Amazon. I keep a list on my phone for Walmart, Home Depot, Best Buy, etc.. I'm within blocks of them at least once a week so I simply stop and grab what's on the list. It's a tiny tradeoff in convenience for getting what I want at least week faster than Amazon.

I'm not alone. I was grousing about it to some friends recently and all of them mentioned being miffed about it. Yes, I know Amazon is wanting everyone to move to Prime, but that's no excuse for piss poor logistics tied to something they prominently advertise on every single order (their over-$35 free shipping).

Brad

You get what you pay for...

I have Prime. The savings in buying tools alone has more than paid for it, versus buying off the tool trucks. They are starting to creep on their "two day prime shipping" too, unfortunately.

Title: Re: Sears circling the drain
Post by: Brad Johnson on November 09, 2014, 08:31:58 PM
You get what you pay for...

I have Prime. The savings in buying tools alone has more than paid for it, versus buying off the tool trucks. They are starting to creep on their "two day prime shipping" too, unfortunately.



If they're getting delay-creep into the Prime program I guess that means you really aren't "getting what you paid for".  ;)

Brad
Title: Re: Sears circling the drain
Post by: lupinus on November 09, 2014, 08:50:11 PM
If they're getting delay-creep into the Prime program I guess that means you really aren't "getting what you paid for".  ;)

Brad
Yep. During the holidays is when it gets a little worse, most of the year it hasn't been a problem.

There's a big Amazon depot about two and a half hours from my house. During the holidays some idiot decided it would be a good idea to ship my Prime items using surepost where it's handed off to my post office for final delivery. Just because you're two hours away doesn't flippin mean it's not going to sit with the carrier while they move their expedited shipments around.

I don't think I was on Amazons nice list after that phone call...
Title: Re: Sears circling the drain
Post by: MechAg94 on November 09, 2014, 10:11:15 PM
I had that happen with OpticsPlanet.  I would order something that said "in stock" and it wouldn't ship for a week or so.  I haven't ordered from them in a while.  I use them for price checking a lot.
Amazon is starting to walk a on the wrong side of the line with their "Free Amazon Shipping"  processing delays. If I place an order using free shipping they routinely take 7-10 days to initiate shipment. It's to the point that I've gone back to shopping local for many of the things I had been buying on Amazon. I keep a list on my phone for Walmart, Home Depot, Best Buy, etc.. I'm within blocks of them at least once a week so I simply stop and grab what's on the list. It's a tiny tradeoff in convenience for getting what I want at least week faster than Amazon.

I'm not alone. I was grousing about it to some friends recently and all of them mentioned being miffed about it. Yes, I know Amazon is wanting everyone to move to Prime, but that's no excuse for piss poor logistics tied to something they prominently advertise on every single order (their over-$35 free shipping).

Brad
Title: Re: Sears circling the drain
Post by: Hawkmoon on November 09, 2014, 10:25:25 PM
Don't forget about Woolworth's.

Woolworth's

W.T. Grant's

Montgomery Ward

Western Auto

K-Mart was originally S. S. Kresge's
Title: Re: Sears circling the drain
Post by: cordex on November 09, 2014, 10:32:53 PM
If your Prime order is late, complain about it to Amazon and they will give you a free month per the terms of your agreement.
Title: Re: Sears circling the drain
Post by: MillCreek on November 10, 2014, 09:22:40 AM
Maybe it is because of my location, but I have been a Prime member for several years now, and pretty much all of my packages arrive within two business days.  The only exceptions, and they have been few, have been for weather-related delays, as when the blizzards shut down the air freight from the East Coast.  Most of my stuff arrives from either the Sumner, WA, or Henderson, NV warehouses.
Title: Re: Sears circling the drain
Post by: mtnbkr on November 10, 2014, 10:38:07 AM
Prime has been super quick for me as well.  In fact, I sometimes get packages the day after ordering them.  I've ordered stuff Friday morning and had it arrive Saturday.  I even get Sunday deliveries via courier from them.

Eventually we're going to get to the point where the doorbell will ring as soon as I hit "Submit Order".

Chris
Title: Re: Sears circling the drain
Post by: KD5NRH on November 10, 2014, 11:50:20 AM
Eventually we're going to get to the point where the doorbell will ring as soon as I hit "Submit Order".

If it comes down to tossing the buttwad in the bathroom window while I'm on the can placing the order from my phone, then I'll retract my statement about them beating WalMart.
Title: Re: Sears circling the drain
Post by: TechMan on November 10, 2014, 12:20:39 PM
I read somewhere that the theory is that once they have to collect sales tax for all the states then they will build distribution centers in the corn fields of the major population centers.  They would then start offering dame day delivery. 

If they ever start experimenting with the drone delivery, my house sits within their delivery area.
Title: Re: Sears circling the drain
Post by: Tallpine on November 11, 2014, 11:56:06 AM
I read somewhere that the theory is that once they have to collect sales tax for all the states then they will build distribution centers in the corn fields of the major population centers.  They would then start offering dame day delivery. 

If they ever start experimenting with the drone delivery, my house sits within their delivery area.

That could be a major selling point.   :lol:  I wonder what their uniforms will look like?   ;)
Title: Re: Sears circling the drain
Post by: SADShooter on November 11, 2014, 12:01:21 PM
That could be a major selling point.   :lol:  I wonder what their uniforms will look like?   ;)

Fringed bikinis, of course. =D =| [tinfoil]
Title: Re: Sears circling the drain
Post by: Fly320s on November 11, 2014, 12:35:06 PM
Frigid bikinis, of course. =D =| [tinfoil]

Fixed, for us Northern folk.
Title: Re: Sears circling the drain
Post by: MechAg94 on November 11, 2014, 10:05:25 PM
Fixed, for us Northern folk.
Still a pointedly good selling point.
Title: Re: Sears circling the drain
Post by: Ben on November 11, 2014, 11:21:34 PM
My Amazon Prime has been ridiculously quick, including Sunday deliveries, and I've actually been finding that with some orders where they use USPS, I get my orders quicker than with UPS or Fedex. The only time I've ever had any problems or delays is during the holidays, when they start contracting for more Ontrac deliveries. Ontrac seems to hire knuckleheads for part time holiday help and orders are often delayed by a day or delivered to a neighbor. All the other carriers still get me my packages in two days, even the week before Christmas (not counting weather delays).
Title: Re: Re: Sears circling the drain
Post by: roo_ster on November 12, 2014, 07:03:09 AM
Loves me some amazon prime.  No complaints.
Title: Re: Sears circling the drain
Post by: RevDisk on November 12, 2014, 08:45:49 AM
I've had generally extremely positive experiences with Prime. I use it a lot (for personal and work related equipment), so I've had packages be a day late here or there. Rare, but it happens.

I got my kitchen table (and chairs) off sent Next Day for $4 way back when.   =D
Title: Re: Sears circling the drain
Post by: AJ Dual on November 12, 2014, 10:54:33 AM
Fringed bikinis, of course. =D =| [tinfoil]

But the one breast that's cut off will be disconcerting to many people.
Title: Re: Sears circling the drain
Post by: RoadKingLarry on November 12, 2014, 08:51:48 PM
But the one breast that's cut off will be disconcerting to many people.

That might depend on how it was cooked...
Title: Re: Sears circling the drain
Post by: SADShooter on November 12, 2014, 09:27:29 PM
But the one breast that's cut off will be disconcerting to many people.

Fake funbags are fine, may the wonders of modern medicine never cease. Besides which, archery and spear throwing should be no issue with an appropriate sport bra, making classical mutilation unnecessary.
Title: Re: Sears circling the drain
Post by: Brad Johnson on November 12, 2014, 11:16:42 PM
The order I placed on the 3rd finally shipped today for delivery... next Friday.

Brad
Title: Re: Sears circling the drain
Post by: Perd Hapley on November 13, 2014, 07:47:13 AM
Eventually we're going to get to the point where the doorbell will ring as soon as I hit "Submit Order".



Once the drones figure out doorbells.
Title: Re: Sears circling the drain
Post by: MechAg94 on November 13, 2014, 09:05:36 AM

Once the drones figure out doorbells.
I figure the classical mail box will turn into a drop basket of some kind with an RFID chip or something to confirm the address electronically.
Title: Re: Sears circling the drain
Post by: 41magsnub on November 13, 2014, 10:55:24 AM
I love Prime.  The only issues I've ever had were with 3rd party vendors poorly packing something a few times, but it by god got here on time broken or not!
Title: Re: Sears circling the drain
Post by: Jamisjockey on November 13, 2014, 01:55:13 PM
Prime add ons are great, too.  Order something like an electronic component, and often you can get cables and such added to the order that aren't expensive enough to normally be prime eligible.
Title: Re: Sears circling the drain
Post by: never_retreat on November 13, 2014, 09:39:38 PM
Amazon swindled to post office to do those deliveries to keep them afloat.
Prime really has only been possible with the multiple warehouses. Very rarely do I get a prime package that used some type of express shipping.
FYI if you don't know if you have prime you can gift it so a few other people. We gift it to my brother and my father in law.
Title: Re: Sears circling the drain
Post by: MechAg94 on November 14, 2014, 11:18:47 AM
Amazon swindled to post office to do those deliveries to keep them afloat.
Prime really has only been possible with the multiple warehouses. Very rarely do I get a prime package that used some type of express shipping.
FYI if you don't know if you have prime you can gift it so a few other people. We gift it to my brother and my father in law.

At least they do it better than Cheapthandirt.  Those scammers will charge you shipping separately if the item comes from a different warehouse.  You can end up with shipping charges that are more than the cost of the order if you are not paying attention to the final tally. 
Title: Re: Sears circling the drain
Post by: MechAg94 on November 14, 2014, 11:21:56 AM
Back on Sears, from what I am hearing, fixing the stores would require cleaning house on a great number of middle managers to even start fixing the problems.  I doubt that would be worth it. 

IMO, once a good organization lets in idiots into its management structure and tolerates them, they hire and promote more idiots to the point that it is hard to clean up.  Idiots tend to multiply and decision making at the point of sale/production suffers.
Title: Re: Sears circling the drain
Post by: Jamisjockey on November 14, 2014, 11:25:06 AM
Amazon swindled to post office to do those deliveries to keep them afloat.
Prime really has only been possible with the multiple warehouses. Very rarely do I get a prime package that used some type of express shipping.
FYI if you don't know if you have prime you can gift it so a few other people. We gift it to my brother and my father in law.


USPS needed a good swindling.  In a free market, they'd be done.