Author Topic: Quiet day, stupid people  (Read 1488 times)

Brad Johnson

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Quiet day, stupid people
« on: August 04, 2006, 09:49:52 AM »
Pretty quiet around the office today - we have a bunch of people, including the broker (owner) on their get-it-done-before-school-starts family vacations. Out of 60 people there might be 15 here. Good for me, though. It means I get a big chunk of the calls.

However, some people just don't get it. I just had a call from a guy wanting to see "a couple of properties out in the country". Okay, so he gives me the list. Twenty two properties that map out to just over 230 miles total drive. Figure two days to see them all. Then when I asked the magic question - "When do you need to be moved into your new home?" It's a polite way to probe a potential buyer for their level of seriousness. His answer? "Oh, we're not going to buy right now, we just have some free time and want to look."

Gag.

Sometimes you want to reach through the phone and just slap people. This was one of those times. A whole tank of $3 gas and two days worth of my time just to satisfy their idle curiousity.

If anyone has a polite way to tell someone they are a retard, please let me know. I haven't come up with one. My response usually generates a pause, then a "click" on the other end of the line.

Brad
It's all about the pancakes, people.
"And he thought cops wouldn't chase... a STOLEN DONUT TRUCK???? That would be like Willie Nelson ignoring a pickup full of weed."
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K Frame

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Quiet day, stupid people
« Reply #1 on: August 04, 2006, 10:04:27 AM »
Hum...

I think about as polite as I could get would be...

Go get another realtor to hate your very existence, you miserable *expletive deleted*tard! I don't feel like hating anyone new this week."


So, when are you going to be showing these people around on their mini vacation?
Carbon Monoxide, sucking the life out of idiots, 'tards, and fools since man tamed fire.

Ex-MA Hole

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Quiet day, stupid people
« Reply #2 on: August 04, 2006, 10:16:13 AM »
Wow.



Even when I was looking, I still asked for an address to do a drive by before I made the realtor come out.

If I didn't like the neighbor hood, why bother?

That, my friends, is why I love people.
One day at a time.

mtnbkr

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Quiet day, stupid people
« Reply #3 on: August 04, 2006, 10:19:42 AM »
I hate that situation.  You don't want to tell them to knob off because they "might" buy something, but deep down, you know they won't and are just wasting your time.

One of the many hats I wear is that of Salesman (or corporate whore).  For several years, I would get a call from the IT guy at one of the smaller Treasury agencies wanting info about my service, a free test run, etc because they might want to use it.  Needless to say, no business ever came from it, but I was alway hopeful. Smiley

Nowadays, I have more users on my system at any given time than his entire agency would've provided, but I'd still take his call, answer his questions, and provide a free test run.  Of course, that doesn't require burning a tank or two of $3 gas either.

Chris

280plus

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Quiet day, stupid people
« Reply #4 on: August 04, 2006, 11:20:40 AM »
How 'bout,

"You know, my time is quite valuable as we're very busy at the moment so if you don't mind, why don't you do a drive by on all these properties and narrow the list down to 3 or 4 you would be most interested in seeing and then we can take it from there." ?
Avoid cliches like the plague!

Brad Johnson

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Quiet day, stupid people
« Reply #5 on: August 04, 2006, 11:58:45 AM »
Would you believe these bozo's called back?! They called the reception desk and ask for "an available agent". Lucky that one of our most experienced agents got the call and had heard me grousing about the callers earlier.

It was hard to keep from laughing listening to him. He knew exactly what he was doing and fighting a smirk the whole time he was on the line. It went something like this...

"Sure, I have time. Come on in and we'll get you signed up on a representation agreement, then we'll head out to see some houses. ...Yes, a representation agreement. ...Yes, I require one before I take anyone I don't know out on tour. ...No, I'm sorry, but I need for you to come by and sign the agreement before we go. ...No, sir, no exceptions. ...Sir, I don't know you or anything about you, other than the fact that you called another of our agents earlier trying to get them to come out also. I'm not willing to risk my time, money, or safety driving out to the middle of nowhere to meet someone I don't know. The buyer's rep is not only for my financial security, it's also for my safety. ...No, sir, I'm not calling you a bad person. I'm simply saying that I am unwilling to bet my safety on an unknown. ...Sir, stop shouting. I can't understand you. ...Sir ...Sir ...Hello?"

Smart People 2 ... Stupid People 0

Brad
It's all about the pancakes, people.
"And he thought cops wouldn't chase... a STOLEN DONUT TRUCK???? That would be like Willie Nelson ignoring a pickup full of weed."
-HankB

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Quiet day, stupid people
« Reply #6 on: August 04, 2006, 12:07:03 PM »
LOL...I love it...  Cheesy
Avoid cliches like the plague!

K Frame

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Quiet day, stupid people
« Reply #7 on: August 04, 2006, 08:55:37 PM »
And they actually got offended at that?

Jesus.
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meinbruder

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Quiet day, stupid people
« Reply #8 on: August 04, 2006, 08:57:29 PM »
Quote from: Brad Johnson
Pretty quiet around the office today - we have a bunch of people, including the broker (owner) on their get-it-done-before-school-starts family vacations. Out of 60 people there mightbe 15 here. Good for me, though. It means I get a big chunk of the calls.

However, some people just don't get it. I just had a call from a guy wanting to see "a couple of properties out in the country". Okay, so he gives me the list. Twenty two properties that map out to just over 230 miles total drive. Figure two days to see them all. Then when I asked the magic question - "When do you need to be moved into your new home?" It's a polite way to probe a potential buyer for their level of seriousness. His answer? "Oh, we're not going to buy right now, we just have some free time and want to look."

Gag.

Sometimes you want to reach through the phone and just slap people. This was one of those times. A whole tank of $3 gas and two days worth of my time just to satisfy their idle curiousity.

If anyone has a polite way to tell someone they are a retard, please let me know. I haven't come up with one. My response usually generates a pause, then a "click" on the other end of the line.

Brad
Wow, this brings back memories from a few years ago; we moved to Portland to escape the toilet that Los Angeles was slowly becoming.  My Parents visited a couple of years later on a driving tour of the west coast; they were interested in finding someplace to move to when they retired.  

They planned a twenty-day trip, with stops in Central CA, Northern CA, and here in Portland, (Or).  I took a week off from work and we planned the grand tour of the metro area.  We started in town, then moved out to the burbs, and then started to see some of the cute little towns on the fringe.  Dont get me wrong, I love to sightsee and driving is a hobby when I have the time.  Gas was only about a buck and a half and we had a new car with AC.  The visit was pleasant, we made sure to leave early in the day and get home with plenty of time to stop at the store and cook a nice family meal on our return.  Only one alcohol induced crying jag from Mom.

They did the same thing to my brother in Central CA, and a friend in Northern CA.  You see, my parents go property shopping as a hobby.  Theyve been doing it for forty years.  They have never had any intention to buy anything; the excuses were endless.  I did make a point of looking at all the areas of personal interest.  Sadly, they missed an incredible buy on a house less than a quarter mile from mine.  I grumbled about a hollow front door and that was all Dad needed to reject the house from the list of possible properties.  (Wifey is actually happy about that. Go figure.)  I offered to live in it if he bought it.  

By the end of the week, Mom complained that all we had done was drive around in circles and not do anything.  She couldnt wait to get home and I had to escort them to the I5 corridor from where we were living and wave them on the way.  

They have done this four times to my brother in Central CA over the last twenty years but have only visited me once.  Gee, I wonder why.

Mike


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Matthew Carberry

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Quiet day, stupid people
« Reply #9 on: August 05, 2006, 11:39:07 AM »
Brad,

I usually ask the same "time" question to see how much effort to put into my pre-qual's.

Did you ask 'em if they were already prequal'ed?  That can buy you time and see how serious they are.  If they aren't willing to go see a mortgage guy they shouldn't be looking cause they have no idea what they can get.

If they are, or go get, qual'ed at least you can start crossing off listings as too high or too low to bother with.  If they go in and can't get qual'ed, you and the lender can start the "coaching to lendability" process and set the hook for future business.

Plus your preferred mortgage guy will appreciate the leads.
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Brad Johnson

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Quiet day, stupid people
« Reply #10 on: August 05, 2006, 05:24:36 PM »
'round these parts even a pre-qual is almost scoffed at because we had so much trouble with jickylender.com useless pre-qual letters. Most of the listings currently in inventory are specific that offers will only be considered if they include a "pre-approval from an acceptable local lender".

The callers were just plain strange. Anyone that calls out of the blue, wanting me to drop everything and spend an entire afternoon looking at rural properties without them providing the slightest intent of their ability or readiness to buy is, quite simply, a HUGE red flag to me. This has become even more of an issue in recent months, what with the larger markets seeing an influx of con artist and robbers trying to get agents out in a remote area to rob or kill them. In short, if I don't know them, they better be prepared to show a little good faith on their part. If they can't, or won't, that tells me all I need to know.

I have neither the desire nor inclination to run all over town on my time and my gas unless I have some reasonable expectation of their financial situation and their willingness to make a move on a house that meets their needs. If they want to get pissy about it, fine by me. There's 800 other agents in town to mooch off of. That leaves me free to work with current clients, and to work on referrels and leads for real clients. That's how I built the core of my current client base and it has worked out very well. The people I deal with know and trust me, and will not hesitate to recommend me to friends and family. I can then use the pre-existing relationship to establish a dialog and begin setting expectations.

Brad
It's all about the pancakes, people.
"And he thought cops wouldn't chase... a STOLEN DONUT TRUCK???? That would be like Willie Nelson ignoring a pickup full of weed."
-HankB

Antibubba

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Quiet day, stupid people
« Reply #11 on: August 05, 2006, 06:17:00 PM »
Uhhh...I would probably one of those people, had I not read this thread.  :/

As I know nothing about rural properties and real estate, but want to look over properties to learn more about the process, how should I approach a RE agent and get property listings and details, and still not waste his time?
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Brad Johnson

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Quiet day, stupid people
« Reply #12 on: August 05, 2006, 06:46:59 PM »
Call them up and tell them exactly what you just wrote.

Quote from: Antibubba
"As I know nothing about rural properties and real estate, but want to look over properties to learn more about the process."
You have been open and honest and, in doing so, have established the basis to begin a working dialog. The agent will probably ask you a few questions to get a better idea of your situation, then will give you some direction to help you on your way.

Brad
It's all about the pancakes, people.
"And he thought cops wouldn't chase... a STOLEN DONUT TRUCK???? That would be like Willie Nelson ignoring a pickup full of weed."
-HankB