Y'all will love this one from Yesterday:
We are having HELL getting the title for our 2007 Saturn Ion from Virginia and have been working on this for over a month now. Can't call because their phone system is screwed up and when we get to ANY department, and go on hold there, we get static and an ungodly LOUD screeching from the phone. I email them and that has like a week turnaround time but I get typical DMV inadequate/incorrect info. The DMV tells us that there is a lien on the title even though it has been paid off since 2011. Call BoA and get a notarized letter stating that and now need VA DMV to send me my title. Try again to get in touch and get the same phone issues and not thrilled with playing long delay email tag.
Last night SWMBO says "call the VA Government!" I'm like, "yeah, THAT will work..."
She persists so I find the number to the Office of the Governor of VA and say "knock yerself out."
She gets on the phone with a lady who promises that we will hear from someone at the DMV within 2 hours.
I think (Yeah, riiiiiight).
3 hours later, SWMBO calls the Governors office back after having heard nothing.
I smirk to myself.
Within seconds she is transferred the head DMV cheese!
(spit take)
I am handed the phone, talk to the Very nice lady, am told what she needs (I have it), and she says she will email me and to email that doc back and all will be handled. She apologizes profusely for the phone issues and promises to look into it. Color me surprised!
Early this morning I get a call from said woman letting me know my title is already in the morning mail. Really? No stuff? (blink blink)
Ok, how much do I owe and how do I pay? (internal cringe...)
Oh, it will be $10, there's and invoice in the envelope. Just mail us a check back!
(pick up jaw off of floor) Thank nice lady a LOT.
Turn to wife and ask for a large helping of crow and apologize for not believing in her ideas. Now have to tell EVERYONE this story.
Apparently the Governor's Office lady did chew on someone's tail and make things happen!
I still can't believe "Call the government" was actually the right thing to do...