Without even checking this particular story, I'm going to guess that it's a case of "when 911 is called a social worker should be sent out to calmly talk this violent, threatening man into counseling while respecting his right to:
A. Not be arrested
B. Respect the accused authority over all those within earshot
C. Not answer any questions that might imply that he doesn't have a God given right to do whatever he wants irrespective of the laws of society.
That about right?