The only people that I feel sorry for in this are the people who thought they were getting a 30-year conventional, and got an ARM instead. I don't have a cite, but I read an article about one lender that was double-stacking papers at closing, with 30-year fixed papers on top, and nasty-term ARMs underneath. They would get people into the momentum of signing, and would slip the ARM papers in once people were in the "yet another paper to sign" mode. Then once the people had left, they'd tear up the conventional papers, and have a signed ARM doc that they could hold the people to.
Yes, yes, you should read every paper that's put in front of you before signing, but it's still reprehensible to get someone to verbally agree to a conventional note, and then deceive them into an ARM.
As I recall, the company got spanked pretty hard when it came to light what they were going.
-BP