Man, you're jaded
That, plus I spent the last 12 years of employment dealing with bureauracracy (mostly intentionally) violating established law, rule, regulation policy and/or procedure and saw first-hand just how much a "Sorry" did to fix either the immediate problem or prevent the same thing from happening over and over again. On the other hand, having to pay out of your own pocket (because gross negligence cannot be "excused" by soverign immunity) seemed to have both an immediate and lasting effect on preventing repetitions.
Just in case the comment about being bitter about my experience in the Corps - after serving 5 years, three momths, 14 days and 10 hours of active duty on a 4-year enlistment (involuntary extension of enlistment, convenience of the government) they told me that even if I wanted to (which I did not, but not because I hated the Corps) I would not be allowed to reenlist. Gee, keep me an extra 15 1/2 months after telling me I could get a 3-month "early out" just a month beforehand, and then tell me you will not let me play any longer? I proudly wear the title "EX-Marine" that they gave me. And yet when asked if I could go back to any time in my life to live over, my three highest picks are during the time I was in uniform. I'm not bitter about my experience in the Corps, but I am just a smidgen bitter about my experience leaving the Corps.
Having completed my rant, I'd like to ask you, Strings, to answer the same question based on your BCCA experiences - would you ever accept "Sorry" as sufficient?
stay safe.